Many say retail is changing, but this is just a pixel of the digital transformation picture. The hard truth is shoppers are changing and Generation Z (everyone born after 1995) is giving us a glimpse into the future of the retail revolution.
Brett Biggs, EVP and CFO of Walmart, discussed at the dbAccess Global Consumer Conference how investments in both front-facing and back-end technology help Walmart work differently as a company. Find out how the retailer has changed as a result of its new retail tech.
The popularity of Home Depot’s visual search function has prompted the retailer to place the solution in a prominent position in its mobile app. Learn how it is helping HD connect with shoppers outside of the four walls of the store.
A new wave of chatbots are starting to roll out for retail customer service. These “hybrid bots,” humans and chatbots in a single thread, sharing the workload, can offer excellent benefits, but what is the key to making it work? Read on to find out.
The Best Buy 2020: Building the New Blue strategic initiative looks to blend new technology and services to set Best Buy up for the next decade. Learn the four priorities Best Buy has planned this year as the program kicks off.
Ulta's omnichannel shoppers are spending 2.5 times the amount of money as someone who is just shopping in the physical store. Learn how unified commerce is helping Ulta grow its omnichannel shoppers and outstanding e-commerce business.