Digital Transformation

Cole Haan Implements Open Architecture Commerce Tech to Modernize the Store Experience
New composable architecture will allow Cole Haan to improve its flexibility, meet shifting consumer demands, and deliver new innovations. Learn more.
The Hot Retail Startups of 2023
For RIS’ fifth annual showcase of retail startups, editors highlighted retailers that are inspiring consumers in innovative ways. See who made the list.

Supply Chain and Merchandising
Levi’s Readies For DTC-Optimized On-Cloud ERP and Raises Bot Bar
Learn how the new system is expected to fuel the company's growing direct-to-consumer business.
Digital Transformation
Lowe’s Busts Through Data Silos With Digital Twin Traffic-Tracking Avatars
While digital twin technology has been implemented in the retail industry for years, many CPG and retail brands are just now beginning to understand the true potential, unlocking their transformative ability to leverage data in new ways.
Augmented Reality
How NFT Gamification Can Impact Customer Experiences in the Retail Industry in 2023
Here are some of the creative concepts brands enacted that are paving the way for NFT gamification in the retail industry.
Digital Transformation
Technical Debt Skeletons: How Retail and CPG CIOs Can Prevent Their Own Southwest Meltdown
What can we learn from the Southwest debacle? A lot. Learn how to identify, manage, and resolve your own technical debt.
Virtual Reality
3 Reasons Fashion Brands Should Be Interested in the Metaverse
Even though the metaverse market has grown exponentially in recent years, most retailers are still trying to grasp just how to utilize this technology in the most practical (and profitable) way. See how the tech is being used.
Robotics
CES 2023: How 5G Will Bring the Metaverse and Future Commerce Into Focus
Expect humans to become the “nice to have” component of the work equation as the next wave of technological change — the one that will remedy inflation and restore global GDP growth — is delivered from the enterprise side of business.
E-Commerce
5 Retail Trends to Watch in 2023
Justin Honaman head, worldwide consumer products at Amazon Web Services, shares five retail trends to consider in 2023.
Virtual Reality
The Metaverse: A Phygital World of Customer Service and Satisfaction
The future of retail is interactive and immersive — a unified experience of the physical and digital in the metaverse. Learn more.
In Store Experience
Weis Markets To Implement New Cloud-based Commerce Platform
Weis Markets plans to deploy a new commerce solution across its e-commerce platform and 197 brick-and-mortar stores, encompassing more than 2,500 retail check-out touchpoints once the implementation is complete.
Human Resources
Tractor Supply and Kroger Named Best Places to Work in IT
Technology media brand Computerworld published its 2023 list of Best Places to Work in IT. See who made the list.
Customer Experience
Dollar General Eyes International Expansion, Fast Tracks Frictionless Customer Experience and Boosts Fresh Produce Capabilities
Dollar General is rounding out 2022 and heading into a new year with a focus on expanding digital capabilities, differentiating their customer experience, and adding to their store count – including to a number of international locations.
Mobile Apps
Walmart Augments Mobile App, Adds Text to Shop Capability
It doesn’t seem possible to add yet another avenue for purchasing in this “everywhere commerce” world, but Walmart just announced it will now also be offering Text to Shop.