Digital Transformation

In order to adjust to the new demands of seamless customer-centric experiences, grocers are taking hard looks at their operations and the tech powering them.

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

Retail has been rapidly evolving and 2020 will be no different. To stay ahead, retailers need to know the hot trends before they emerge. You don’t want to miss industry insider Justin Honaman’s annual look at the top retail tech trends to watch in the New Year.

Given its crucial spot in the entire path to purchase, choosing and implementing a POS can be nothing short of nerve-wracking. We take a deep dive into the evolution of the POS systems delivering transformative shopping experiences.

Every year RIS honors 10 retail influentials that are helping shape the industry’s short- and long-term tech roadmap. Pleas take five minutes of your day and nominate a deserving retailer, analyst or solution provider that is driving the industry forward.

Buy-online-pickup-in-store, better known as BOPIS, isn’t just a trend — it’s becoming a staple of modern retail. RIS takes a look at how far the retail industry has come with this tech and examines where top retailers are with their BOPIS plans in 2020.

CVS plans more store closings and has gained supporting metrics to its “rapid rollout” of 1,500 HealthHubs concept stores. Uncover the drugstore chain’s latest retail footprint plans and updates to its digital transformation.

Walgreens Boots Alliance is prioritizing investments in mass personalization and reinventing the pharmacy prescription journey, putting $500 million of capital ex behind digital and development this year.

The mega pharmacy chain is doubling down on IT innovation to accelerate digitization, drive efficiencies, and lower operating costs. See who Walgreens has partnered with to make its strategic vision a reality.

Retail is undergoing a period of rapid evolution, and much of that change is being introduced by new players in the market. Now in its second year, RIS takes a look at the retail startups we believe are having the greatest impact on the industry thanks to their unique business models.