Brett Biggs, EVP and CFO of Walmart, discussed at the dbAccess Global Consumer Conference how investments in both front-facing and back-end technology help Walmart work differently as a company. Find out how the retailer has changed as a result of its new retail tech.
The popularity of Home Depot’s visual search function has prompted the retailer to place the solution in a prominent position in its mobile app. Learn how it is helping HD connect with shoppers outside of the four walls of the store.
CEO Kevin Johnson discusses how brick-and-mortar retailers can survive and thrive in today’s unstable environment and unveils his five priorities to sustainable growth.
Walmart buys another online born brand and appoints its founder to oversee exclusive consumer brands offered online. Find out more about the move and the talent it brings.
A new wave of chatbots are starting to roll out for retail customer service. These “hybrid bots,” humans and chatbots in a single thread, sharing the workload, can offer excellent benefits, but what is the key to making it work? Read on to find out.
Find out in the 27th Annual RIS/Gartner Retail Technology Study how retailers are responding to fast-moving changes in the marketplace by investing in game-changing technology.
The Best Buy 2020: Building the New Blue strategic initiative looks to blend new technology and services to set Best Buy up for the next decade. Learn the four priorities Best Buy has planned this year as the program kicks off.
Retailers are stuck in the earliest stages of digital transformation and are missing one of the largest opportunities for value creation from digital technologies. Find out more.
Unified commerce goes beyond omnichannel by breaking down the walls between internal channel silos and leveraging a common commerce platform to deliver a holistic, real-time, personal customer experience.
Ulta's omnichannel shoppers are spending 2.5 times the amount of money as someone who is just shopping in the physical store. Learn how unified commerce is helping Ulta grow its omnichannel shoppers and outstanding e-commerce business.
