Digital Transformation

Walgreens Names Chief Customer Officer Among Executive Appointments

Walgreens Boots Alliance has named three executive leadership appointments, including a new position of president of retail products and chief customer officer for Walgreens.
3 Ways Target Is Improving Drive Up

Q2 sales through Drive Up have increased by nearly $1.4 billion over the last two years as Target keeps improving the curbside pickup service. Learn what technology enhancements it’s rolling out currently and what it would like to add in the future.

Neiman Marcus Group Names SVP of Digital Business & Customer Strategy

As NMG continues to accelerate its digital transformation, a new executive from Bloomingdale's and eBay will help it create the ultimate integrated luxury experience.
Top 10 E-Commerce Retailers and Their Digital Experience

The top retailers in the U.S. for e-commerce sales are an expected group, but what got them here is harnessing the digital experience in innovative, unexpected ways. RIS highlights the digital accomplishments helping the top ten dominate the e-commerce space.
The Container Store Working on Mobile POS & Ship From Store

On the heels of a record-setting first quarter, The Container Store Group revealed its new CIO Dhritiman Saha is implementing a robust technical roadmap to enable and support growth plans.
Fossil Group Adds Chief Digital Officer to Lead Its Digital Transformation

A former partner at McKinsey & Company has joined the Fossil Group to lead the retailer’s digital initiatives. Find out who snagged the new role.
Faherty Brand to Digitally Transform Its Retail Operations

Premium clothing and lifestyle brand Faherty will harness cloud-based POS and order management as its retail foundation to empower store associates to deliver seamless brand experiences.
Evolution of How Consumers Shop

The powerful combination of digital shopping and brick-and-mortar stores creates a multiverse of options for consumers.
Sponsored

7 Must-Have Digital Transformation Initiatives For 2021

The continual evolution of consumer technology along with the effects of the pandemic have dramatically altered shopper behavior, further highlighting the need for enhanced digital transformation efforts across retail.
Sponsored

The Omnichannel Retail Store of the Future: Customers Take the Wheel

Data continues to be a critical tool in fostering retail success, and its transformative power throughout the retail enterprise remains the centerpiece of the omnichannel retail store of the future.
Sponsored

Smart Retail Gets ‘Phygital’: How Digital Technologies Enable the Store of the Future

Retailers must close the gap between online and bricks-and-mortar stores through the adoption of digital technologies in order to attract, engender trust with, and retain today's customers.
Herman Miller Harnesses Customer Input for New Website

Learn how Herman Miller tapped customers to design its new website and how chat, artificial intelligence, and customer-centric navigation make the online shopping experience seamless.
Want To Be a Global Retailer? Equip Yourself To Scale Up

If you want your retail business to achieve global scale, managing operations separately for each of the dozens of relevant platforms is no longer an option. Learn why.
Macy’s Ordered to Restore Commission for In-Store Mobile App Sales

As more and more retailers implement mobile checkout and contactless payment, a new ruling may have lasting implications for retail tech.

A collection of news, articles and other featured content about Digital Transformation.