Joann (formerly Jo-Ann Fabrics) is turning to its shoppers to craft the modern customer experience. Take an inside look at its new concept store and learn more about the tech it just rolled out across 870 stores to collect actionable customer feedback in real-time.
The Vitamin Shoppe's digital sales soared 40% in Q2 and it plans to invest $30 million in digital. Can online improvements, grassroots marketing, vendor collaboration and the massive investment keep the momentum going?
Providing an engaging, memorable and innovative experience requires attracting in-demand headquarters and front-line staff. Savvy retailers are upping their game to recruit, train and maintain a cutting-edge workforce.
In our July feature story RIS looks at how Amazon and Walmart stack up when it comes to Loyalty Programs, Acquisitions, Click and Collect, Grocery Shopping, and Voice Shopping. Then we give readers the chance to weigh in to determine who wins in the "Battle of the Behemoths."
The store of tomorrow is a full-service, connected hub; integrating web, social networks, and the supply chain. To stay competitive, retailers need to be equipped with intelligent and scalable technology to offer their customers a seamless shopping experience.
As revenue and profits continue to shrink, Pier 1 has announced an aggressive reinvention of its brand and technology suite. Learn the retailer’s vision for its future and how it will make it a reality.
Retail success is impossible without knowledgeable and innovative leaders willing to put in the work to move the industry forward. See which 10 industry stalwarts were chosen for RIS’ annual look at retail’s most influential.