Digital Transformation

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Digital Transformation

A collection of news, articles and other featured content about Digital Transformation.

How Burberry’s Digital Transformation Is Driven By Consumer Experience

Burberry can’t predict the future, but it can build an agile, nimble architecture and culture to be ready for it. Here’s how.

At CES 2021, Corie Barry laid out the three biggest operational challenges brought on by the pandemic and how the retailer seamless met them as well as its plans for a post-COVID world.

For those that survive and thrive post 2020, technology will be at the heart of all parts of the business. To stay ahead, retailers need to know the hot trends for 2021. You don’t want to miss industry insider Justin Honaman’s 8th annual look at the top retail tech trends to watch in the New Year.

Walmart is testing delivering groceries into a temperature-controlled boxes placed outside shoppers' homes. Uncover how this fits into Walmart's plans to serve customers however they want.

Shoppers of a Jewel-Osco grocery store in Chicago will be the first to be able to retrieve online grocery orders from a contactless kiosk. See how the retail technology works.

RIS' annual look at the industry's best solution providers based on customer satisfaction rankings from hundreds of retailers. Where did your trusted vendors rank?

This year slingshot click-and-collect services into use and now are becoming accustomed to conveniences like BOPIS and curbside pickup. RIS takes a look at the latest click-and-collect headway made from four top retailers.

To stand out in a vast sea of options, retailers are using clienteling technology to connect with consumers and deliver the personalized assistance that converts shoppers into repeat buyers — even if that encounter is now conducted at a distance.

Sally Beauty has launched buy-online-pickup-in-store (BOPIS) capabilities nationwide as part of its ongoing digital transformation. In addition, the retailer has made several leadership changes, including appointing a new CIO. Get the latest.

Chipotle Mexican Grill opened its first-ever digital-only restaurant, but the concept isn’t new. Hear from experts on why pickup only may need to be adopted in order for retailers to find growth and continued relevance in the face of changing consumer behavior.

VIEW ON-DEMAND!   Convenience and retail sales are booming in the fastest growth area in the c-store – foodservice. From self-service to mobile orders to home delivery, retailers must act quickly to adapt to market trends that are fueling the future of c-store foodservice.

The change from DTC to B2B for office furniture retailer Vari was a tremendous shift that required pivoting the company’s strategy, people and technology. Learn how it readied itself to manage the pandemic-prompted work-from-home surge.

The 5th Annual Grocery Tech Trends Study explores the changing market and benchmarks 68 individual technologies for industry maturity and investment plans.

The hair and beauty retailer and distributor launched a new brand campaign at the start of the year aimed at helping consumers achieve salon results from the comfort of their home. It couldn't have picked a better time.

Think big. Act small. Scale fast: Learn how Ocean Spray is able to do just that by marrying technology with cross-functional leadership.

VIEW ON-DEMAND!   The in-store retail environment is always changing, but that rate of transformation has been accelerated in the past few years.

Whether a national chain or a mom-and-pop, all retailers were plunged into a new operating model at the onset of COVID-19. In this case study, we explored how two different grocers modernized their route to market and their digital storefronts in order to successfully serve customers during the health crisis.

Bed Bath & Beyond's multi-year collaboration is intended to help it rebuild authority in the home, baby, beauty and wellness markets.

Consumer goods and retail insiders provide a behind the curtain look at the technology setting the pace for change across the industry today. This webinar series explores the solutions your company needs to drive growth in an increasingly competitive and ever-shifting marketplace.

WBA has formed several partnerships to prioritize the digitalization of its business and add health care services to its stores, as consumer behavior evolves from the COVID-19 pandemic. Hear the strategic latest moves from the drugstore retailer.

RIS’ annual look at retail’s top power players and the percentage of the massive retail market they control.

Levi’s is slashing around 700 corporate jobs in areas that are seeing a revenue drop, as the company invests in AI and the digitization of the apparel retailer. Learn where where it’s putting it dollars to work.

RIS examines the technologies and strategies needed to take your pricing capabilities to the next level as retail powers full steam into pandemic recovery.

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