Digital Transformation

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Digital Transformation

A collection of news, articles and other featured content about Digital Transformation.

Walgreens Boots Alliance Doubles Down on Digital Transformation and Health Care Services

WBA has formed several partnerships to prioritize the digitalization of its business and add health care services to its stores, as consumer behavior evolves from the COVID-19 pandemic. Hear the strategic latest moves from the drugstore retailer.

Top 100 Retailers 2020

RIS’ annual look at retail’s top power players and the percentage of the massive retail market they control.

Levi’s is slashing around 700 corporate jobs in areas that are seeing a revenue drop, as the company invests in AI and the digitization of the apparel retailer. Learn where where it’s putting it dollars to work.

The big lesson learned from Kroger’s recent quarterly report is that its massive investment in technology, which Wall Street considered risky, is delivering huge returns.

Nike is shifting its operating model to fuel an acceleration in its consumer direct strategy, but that doesn’t mean it’s pulling back from physical stores. Find out why and what tech Nike is investing in to support digital growth.

RIS examines the technologies and strategies needed to take your pricing capabilities to the next level as retail powers full steam into pandemic recovery.

Carrefour and Google have launched a new voice-based grocery shopping experience, via Google Assistant. Uncover how the service works and aims to simplify and personalize the grocery shopping experience in France.

Beauty retailers Sephora and Ulta have made a living through services and letting consumers’ try-before-they-buy. As they reopen amid COVID-19, RIS looks at two tech areas they are using to respond to altered shopping behaviors.

Grocers have found innovative ways to continue to serve customers while complying with federal and state safety mandates, but on-the-fly efforts can only get grocers so far. Hear from a panel of experts as they discuss the critical technology grocers should invest in to thrive in this challenging and evolving environment.

BJ’s digital investments are paying off during the coronavirus pandemic. Now the retailer is leaning into membership investments, upgrading its acquisition tools and integrating membership, marketing and analytics capabilities. Learn more.

In a glimpse of when physical retail may pick back up in the U.S., Starbucks said it plans to have most of its domestic company-operated stores open again by early June. However, the Starbucks experience will be a bit different. Hint: Consumers who weren’t using Mobile Order before had better get used to the idea now.

RIS asked its annual list of top women in retail tech which technology is having the greatest impact now, and where retailers should invest their IT dollars once a level of normalcy returns. Find out what they had to say.

Bed Bath & Beyond is quickly pivoting to face changing shopping habits and store closures due to the coronavirus pandemic, prioritizing around $250 million to support omnichannel operations in 2020 and beyond. Find out how it’s converting 25% of stores to fulfillment centers, rolling out curbside pickup and more in the face of change.

Shopper habits were already rapidly evolving with the developments of e-commerce, frictionless commerce, and sustainability concerns. Then, in the face of COVID-19 pandemic, the speed of change has been unlike anything seen before.

Lululemon is re-focusing on its digital efforts as its stores in North America and Europe remain closed due to the coronavirus since mid-march. Find out how the retailer is turning to its RFID tech and a ship-from-store model for fulfillment, while using online classes to engage customers.

30th Annual Retail Technology Study

For 30 years RIS has been benchmarking retail’s tech maturity with its annual Retail Technology Study. For the 30th anniversary we carry on the tradition and dive deep into the modern retail tech stack, exploring more than 80 different technologies.

Office Depot knew it could do better in its quest for process simplification within its stores and warehouses. Learn how tech upgrades enabled it to eliminate many legacy retail processes

Every year RIS honors 10 retail influentials that are helping shape the industry’s short- and long-term tech roadmap. Pleas take five minutes of your day and nominate a deserving retailer, analyst or solution provider that is driving the industry forward.

In order to adjust to the new demands of seamless customer-centric experiences, grocers are taking hard looks at their operations and the tech powering them.

The mega pharmacy chain is doubling down on IT innovation to accelerate digitization, drive efficiencies, and lower operating costs. See who Walgreens has partnered with to make its strategic vision a reality.

Given its crucial spot in the entire path to purchase, choosing and implementing a POS can be nothing short of nerve-wracking. We take a deep dive into the evolution of the POS systems delivering transformative shopping experiences.

2020 Store Experience Study

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

Store Experience Study

Say “goodbye” to the 2010s with its brick-and-mortar turmoil and “hello” to the 2020s when the essential beauty and strength of stores converge with the intelligence and efficiency of digital technology.

Walgreens Boots Alliance is prioritizing investments in mass personalization and reinventing the pharmacy prescription journey, putting $500 million of capital ex behind digital and development this year.

Retail has been rapidly evolving and 2020 will be no different. To stay ahead, retailers need to know the hot trends before they emerge. You don’t want to miss industry insider Justin Honaman’s annual look at the top retail tech trends to watch in the New Year.

Buy-online-pickup-in-store, better known as BOPIS, isn’t just a trend — it’s becoming a staple of modern retail. RIS takes a look at how far the retail industry has come with this tech and examines where top retailers are with their BOPIS plans in 2020.

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