Don't Miss This Panel at RES: Next-Gen Technology and the Customer Experience

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Don't Miss This Panel at RES: Next-Gen Technology and the Customer Experience

By RIS News Staff - 06/20/2016
In an age of “smart” everything – smart technology, smart products, smart customers – how do retailers know where to focus their time, energy, and investments? ThoughtWorks Retail will present a one-of-a-kind “think tank’ discussion at the 2016 RIS News Retail Executive Summit, with four unique perspectives around the intersections of retail, technology, artificial intelligence (AI), the internet of things (IoT) and most importantly, people.
 
This lively debate will be moderated by Dianne Inniss, Principal Strategist of Retail Customer Experience with ThoughtWorks. She will be joined by:

Jonathan Epstein, CMO of Sentient Technologies. Epstein is a serial entrepreneur who has successfully launched and sold multiple companies at the intersection of technology, media and gaming. Sentient Technologies has patented intelligence technology designed to solve complex problems through massively scaled AI.
 
Paula Rosenblum, Managing Partner, Retail Systems Research. Rosenblum, one of the industry’s top retail technology analysts, is a weekly Forbes columnist and has over 20 years of experience as a retail executive and CIO for several major retailers. Retail Systems Research provides market intelligence to foster better communication between solution providers and retailers, and is known as the candid voice in retail.
 
Michael Schrage, Published Author, Research Fellow, MIT Center for Digital Business, and Visiting Fellow, Imperial College Department of Innovation and Entrepreneurship. Schrage has pioneered techniques for using rapid prototyping, simulations and modeling to improve return on innovation investment. He is also the author of two critically acclaimed books: Serious Play: How the World’s Best Companies Simulate to Innovate and Shared Minds—The New Technologies of Collaboration.
 
Josh Sigel, Chief Operating Officer, Innit. Sigel is a recognized thought leader and innovator in the retail food, consumer products distribution and food technology industries with over 14 years of senior level technology experience. The Innit platform combines personalized culinary and nutritional science with cutting-edge IoT technology to power its Connected Food ecosystem. Innit’s stated mission is empowering people through food.
 
“For years, retailers have used technology primarily to optimize operations, but future-focused retailers realize the power of digital technology to truly be a strategic differentiator. Today’s shoppers, especially Millennials and Centennials, have made technology a must-have in any retail environment,” said Inniss. “We encourage retailers to view emerging technologies like AI and IoT as ways to amplify sales associates’ capabilities, not replace them. This panel will benefit anyone looking for ways to use digital technologies to create a ‘retailer superhero toolkit’.”
 
The panel discussion will be followed by a Q&A session with summit attendees.
 
To meet with ThoughtWorks or any of the panelists at RES, please contact Nicole Naviglia at [email protected] Click here to register for the 2016 Retail Executive Summit.