Nordstrom, Inc. plans to invest 40% of its capital plan towards modernizing its tech platform, delivering digital and mobile enhancements, and expanding its fulfillment network. Read on to uncover the retailer's additional plans to modernize the customer experience.
Comparable sales from customer-facing digital channels grew in excess of 20% while sales from brick-and-mortar declined in a low single-digit percentage range for the retailer. Find out what improvements it made in 2016 and what's beyond.
As Stage Stores’ e-commerce business continues to grow it has invested heavily in its tech firepower to improve merchandising capabilities and the customer experience. Read on to learn how the department store chain has supercharged its e-commerce offering.
Hudson Bay leans into digital, and possibly real estate, to combat a $152 million loss in the quarter. From a BOPIS launch, robotic technology, and the integration of website platforms, to a possible real estate IPO, find out how Saks Fifth Avenue's parent company is working to boost sales.
Jos. A Bank needed a solution that would make its online product data more consistent and relevant. Its answer allows Jos. A Bank customers to more easily find the right product using search terms that are more familiar to them.
The Children's Place is expanding store closures amidst a rise in same store sales, as it continues its e-commerce push. Part of its digital transformation effort in 2017 includes developing its customer personalization. Find out the three ways it plans to do this.