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E-Commerce

A collection of news, articles and other featured content about E-Commerce.

Pandemic E-Commerce Strategies Must Be More than Website Updates

Those that started the process years ago have an advantage, but there are large numbers of companies that are playing catch-up and within a short period of time will close the gap. The goal for small businesses is to continue the process of making the online purchase experience a good one.

Stockpiling Behavior Holds As Consumers Signal Higher Purchase Intent for Groceries

Consumers around the world intend to spend more on groceries and household goods in the coming weeks, according to a tracker from Deloitte, with both bargain hunting and stockpiling behavior holding steady during the pandemic.

Will the Black Friday to Christmas Eve stretch be boom or bust? Retailers are certainly tasked with a complicated consumer mindset this year, but preparedness and last minute agility will likely be a winning combo. As the industry enters the throes of the holiday season, RIS reviews the latest expert forecasts and findings.

Retailers know that many shoppers have learned and adopted new habits over the past several months, having shopped from the comfort of their home for much of 2020. But what does this new retail world really look like right now? And how does it compare to this time last year?

Businesses of all sizes and stripes must navigate a new normal in which digital commerce vies for supremacy, consumers begin their gift-buying earlier than usual, and innovative outreach tactics take on a more prominent role.

U.S. retail sales inched up just 0.3% in October, according to the Commerce Department, marking the smallest increase since the pandemic recovery began in May. Despite this, we could still experience a promising holiday selling season.

Companies can lean on technology as a way to prepare for “pent-up” demand and meet customers wherever they may be in their purchasing decision — even without face-to-face interactions.

The change from DTC to B2B for office furniture retailer Vari was a tremendous shift that required pivoting the company’s strategy, people and technology. Learn how it readied itself to manage the pandemic-prompted work-from-home surge.

The Estee Lauder Companies is leveraging its digital consumer engagement investments to serve consumers “craving convenience and choice” during the pandemic.

During this hyper-competitive retail landscape, Ulta Beauty is getting creative in its efforts to build loyal customers, including leveraging digital experiences and experimenting with mobile point-of-sale to develop personalized interactions.

Three tips to differentiate your e-commerce site with a more satisfying and successful customer experience.

Under Armour is refining its digital strategy as it moves toward a consumer-direct focus, consolidating its app ecosystem and aligning under a single e-commerce platform.

Wayfair beat out analysts’ estimates again as consumers continue to invest in their homes and adopt mobile shopping. Uncover how the retailer is benefiting from a rise in e-commerce shopping.

While often accompanied by a negative connotation, today's bots can be leveraged for such benefits as drastically improving e-commerce speeds.

Pier 1’s website is receiving a second life.

The 5th Annual Grocery Tech Trends Study explores the changing market and benchmarks 68 individual technologies for industry maturity and investment plans.

The hair and beauty retailer and distributor launched a new brand campaign at the start of the year aimed at helping consumers achieve salon results from the comfort of their home. It couldn't have picked a better time.

Piggly Wiggly is extending its relationship with Mercatus in order to continue providing seamless e-commerce customer and fulfillment experiences.

When it comes to grocery fulfillment, Walmart tops the list for buy-online-pickup-in-store services, while Sam’s Club ranked first for curbside pickup. Find out which other retailers are highly ranked and which parts of the experience matter most.

Learn how companies like Amazon, Stonewall Kitchen and Chewy are leveraging technology to stay connected throughout their customer journeys, while scaling their teams’ expertise to blend their B2B and B2C capabilities.

RIS scours the data available to give you a peek at what 2020’s holiday peak season will look like.

Discover why the 2020 holiday season may be the ultimate balancing act for many retailers.

Amazon third-party sellers grew sales more than 60% during the Oct. 13-14 event, tallying over $3.5 billion in sales.

Retailers and consumer goods companies looking to break out of their old way of doing things can look to companies that never operated with the standard playbook to begin with.

In her keynote presentation “Future Retail: Where Do We Go From Here?” Sucharita Kodali, VP, principal analyst, Forrester, gave an insightful overview of retail trends relevant to both retail and brand professionals, citing data throughout. Learn her predictions and recommendations.

Amazon has launched digital gift guides and exclusive storefronts ahead of its annual Prime Day event. Learn how it's aiming to make e-commerce holiday shopping easier and the role its Alexa voice commerce tech will play.

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