Several major retailers have released investment news this week, focusing on areas such as inventory management to IT infrastructure. Among the companies making significant changes are Pacsun, Loblaw, Heinen, Duluth Trading Company, and Denver’s Choice Market.
For retailers, who rely on distributed IT infrastructure to support both in-store and eCommerce sales, weather-related outages like these could result in downtime or lost business data that severely disrupts the ability to do business.
Learn from Manish Sharma, VP of omni and e-commerce for Kellogg Company, about how they define personalization, and how the transformation from e-commerce to omni-commerce is driving holistic success of their businesses.
With the release of ChatGPT in November 2022 and the resulting hype surrounding generative AI, the spotlight is back on artificial intelligence – but this time, the attitude in the retail industry at large has changed.
RIS and PG’s annual Grocery Tech Trends Study benchmarks grocers’ up-and-coming tech investment plans, while a first-of-its-kind companion consumer study highlights shoppers’ preferences in-store and online. See if your company is on the right track toward a digitally powered future.
Whether it’s online or in-store, retailers will need to continue to look for ways to innovate the retail customer experience to stay competitive in the market. This includes clienteling, omnichannel selling, and robust remarketing.