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05/31/2022

The Evolving State of Workforce Management

Tim Denman
Editor in Chief
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Retail workers are being asked to do more than ever before. One minute they might be stocking shelves, then helping a customer locate an item, only to be called into action filling a digital order for online pickup a few moments later.

To ensure this all happens smoothly while simultaneously engaging with front-line staff during the ongoing labor shortage, retailers are upping their investment in workforce management solutions.

Read on to uncover how your retail peers are leveraging modern workforce solutions to lessen the impact of outside elements on their staff, and where they are investing today to ensure happy employees tomorrow.