Retailers must be equipped with modern order management systems that greatly expand their fulfillment capabilities to keep pace with growing consumer expectations.

To gain additional insight into these challenges and retailers’ top priorities for a future OMS investment, Radial partnered with Incisiv to conduct a quantitative survey of retail executives spanning key business functions across the retail supply chain.

The study revealed that less than half of retailers are optimized to deliver on complex orders.

Among the key takeaways, you’ll learn:

Why order management is a priority for retailers

Key barriers to success

Strategies for making an OMS investment profitable