Extended Retail Industry Awards Announced

Retail Systems Alert Group (RSAG) announced the winners of the 2007 Extended Retail Industry awards. The awards honor retailers that are outstanding examples of behavioral and technological applications resulting in more effective customer service and improved business processes. Winners include: AutoZone for Best in Multi-Channel or Online Retailing for its "Z-Net" Web-based auto part look-up tool; Giant Eagle for Excellence in Integration for creating an open, standards-based IT infrastructure based on services-oriented architecture (SOA); and Boekhandels Groep Nederland for Best in Technology Innovation for its use of an RFID-based item-level inventory identification and tracking system.
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