Family Dollar Completes Tech Refresh Initiatives, POS Roll Out
Family Dollar announces it has completed its four-year technology refresh initiative which included rolling out new point of sale technology across its store base. It's enhanced POS is now able to accept a variety of payment options including food stamps, credit cards, and Family Dollar gift cards.
"While this technology improves the way we interface with our customers, it also fundamentally changed how we communicate, train, and drive execution in our stores," said Howard Levine, CEO, Family Dollar. "Now that the system is in place in all stores, we can more fully leverage these new capabilities to improve the consistency of our operating standards, strengthen our in store presentations, and better support our efforts to enhance team productivity and effectiveness."
Additionally, the retailer announced is ramping up its marketing efforts which include increasing the frequency of direct communications and improving in-store communications to reinforce the brand's value and brand offering.
"We are working to better integrate all of our customer touch points including our print advertising, our in-store communications, and our digital media tools," added Levine.
"While this technology improves the way we interface with our customers, it also fundamentally changed how we communicate, train, and drive execution in our stores," said Howard Levine, CEO, Family Dollar. "Now that the system is in place in all stores, we can more fully leverage these new capabilities to improve the consistency of our operating standards, strengthen our in store presentations, and better support our efforts to enhance team productivity and effectiveness."
Additionally, the retailer announced is ramping up its marketing efforts which include increasing the frequency of direct communications and improving in-store communications to reinforce the brand's value and brand offering.
"We are working to better integrate all of our customer touch points including our print advertising, our in-store communications, and our digital media tools," added Levine.