Walmart has gone live with its digital store assistant giving customers a suite of shopping tools designed to simplify and enhance the in-store experience. Learn what these new capabilities are and how the retailer is leveraging them to make physical shopping more exciting and memorable.
A powerful brand image breeds loyalty and customer satisfaction. While a weak brand leads to shirking profits and eventual demise. See which retailers joined Amazon, Walmart and Starbucks on this annual ranking of the world’s most valuable brands.
Attracting and maintaining a highly skilled workforce is critical as retailers continue to pack the enterprise with game-changing tech designed to foster meaningful interaction and long-term loyalty. See which retailers joined Nordstrom and Wegmans in this annual ranking of the best places to work.
Artificial intelligence is reshaping the retail industry. Its massive computing power and real-time insights are making their mark on every aspect of the enterprise. Read on and discover how leading retailers are leveraging the technology to become smarter, faster and more profitable.
Taco Bell’s new workforce management solution takes training out of the backroom and onto the floor. See how this mobile training solution is helping the retailer significantly increase customer satisfaction while simultaneously lowering expenses.
Today’s successful triggered email program integrates multiple components into an identification, insight and interaction ecosystem. If you think top retailers to have the technology in place to make this happen, think again. Hear the surprising results from a study of 50 top retailers.
Grocer Lunds & Byerlys sought to entirely transform their digital experience, a road that took shape through a multi-phased implementation plan that is now entering its second year. Learn how it forged a path to digital success and a double digit increase in online sales.