February 2020

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February 2020

An Inside Look at How Office Depot Ditched All of its Paper-Based Processes

Office Depot knew it could do better in its quest for process simplification within its stores and warehouses. Learn how tech upgrades enabled it to eliminate many legacy retail processes

Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.

See which retail companies are leading the pack when it comes to incentives for talent attraction and retention (and just what they're offering).

Top Grocery Trends in 2020

Uncover the top grocery technology trends for 2020 and beyond in this interactive report and learn how key group of segment leaders are scoring big wins in the battle for customer loyalty.

While AI and machine learning (ML) offer retailers great leaps toward offering exceptional customer experiences, customer data lies at the heart of these operations, and protecting that data will be key as retailers implement automation and personalization strategies.

Earth Fare Closing

Three regional grocers declared bankruptcy in a week – Earth Fare, Lucky’s Market and Fairway. Here’s why this turmoil will likely spread to the big national chains.

Macy’s is closing a chunk of its stores in “lower-tier” malls, slashing around 2,000 corporate jobs, and consolidating its offices to NYC and Atlanta, GA, which will serve as its primary tech hub. RIS talks to experts and connects Macy’s latest updates to retail’s larger trends.

At a time when brick-and-mortar stores are closing, the grass is greener at PGA TOUR Superstore, which grew its customer base by half a million in 2019. Hear how the golf retailer is winning over customers with experiential retail in this exclusive interview with its SVP of operations, Randy Peitsch.