Over the last 18 months, stores have evolved drastically and increasing communication has become a top priority for many retailers. During this virtual discussion, retail thought leaders share how to run a successful brick and mortar store, while incorporating the right level of communication.
Starbucks’ active loyalty members have helped the coffee retailer’s pandemic recovery, but CEO and president Kevin Johnson said the acceleration in non-rewards customers is really further evidence of “the great human reconnection.”
“Commercializing our technologies and capabilities helps us sustainably reinvest back into our customer value proposition," John Furner, CEO of Walmart U.S. said as Walmart announces it's entering the retail tech sales business. Get the details.
Have you ever wondered how Amazon can fulfill millions of orders accurately with Prime delivery? As you might expect, order fulfillment processes are quite complex. Read on to hear seven key fulfillment processes explained and learn how Amazon uses artificial intelligence to streamline orders.
RIS’ fifth annual look at the top women in retail technology salutes the female technologists redefining the industry that touches the lives of millions of consumers. Read about their latest retail technology projects, greatest accomplishments, what they think will impact retail’s future, and more.
Levi’s investments in artificial intelligence to improve both customer experience and demand forecasting are paying off, and the company will prioritize its fulfillment capabilities to further leverage stores and distribution centers in order to manage its digital growth.
The continual evolution of consumer technology along with the effects of the pandemic have dramatically altered shopper behavior, further highlighting the need for enhanced digital transformation efforts across retail.
Bed Bath & Beyond Inc. is in the early stages of its three-year transformation plan, yet “started the year in a position of strength” CEO Mark Tritton said. RIS looks at three ways BB&B is harnessing technology in its transformation strategy.
The transformation also includes the deployment of artificial-intelligence enabled forecasting and replenishment technology, an integrated transportation management system and an integrated workforce management system.