Global Bay iPad Kiosks Elevate Customer Experience

Global Bay Mobile Technologies, a leading provider of next-generation mobile retail software, announced the availability of its newest module which turns an ordinary iPAD into a powerful in-store kiosk. See how it works here.

 

Built upon Global Bay’s award-winning mobile platform to synchronize and manage data, the this kiosk product provide retailers with an entirely new in-store channel to deliver content to the customer in an Apple-intuitive, efficient and sophisticated way. This native application approach provides a rich and responsive user interface that enhances a retailer’s brand image and the overall customer experience.

 

The new product provides retailers with a compelling and significantly quick to deploy solution while also being completely configurable; retailers have the ability to design, deploy and manage the entire application through an easy to use web management tool.

 

Features include:

 

·         Rotating images

·         Videos and commercials

·         Music

·         Loyalty program and credit card enrollment

·         Loyalty rewards account look-up

·         Retailer’s website access

·         Promotions and coupons

·         Usage tracking

·         Web-based console for configuring and managing the entire solution centrally

 

City Sports' new concept store in Washington, D.C.'s Georgetown neighborhood is using the kiosk to route customers to product-related information such as the City Sports web site, product and informational videos, using music to demo headphones, and local specific content such as running clubs and other events.

 

“Global Bay’s Kiosk module is an extremely cost-effective option that enhances the City Sports customer experience,” says Dylan Bruntil, director of IT, City Sports. “Our customers can take advantage of this intuitive device in-store to explore product information, customer reviews and product videos very easily and in a fun interactive way.”