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Harnessing the Power of Customer Data Analytics to Improve Experience and Drive Growth

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Thursday, June 22, 2023 at 11:00 AM ET


“The last best experience your customer has anywhere, becomes the minimum expectation for everywhere” (author unknown)

With this truth, companies everywhere are striving to up their customer experience game. In a world where there is more data than ever, creating a seamless, delightful, personalized experience has never been more challenging. How are some companies doing it? They start with a strong data analytics foundation.

Join this webinar to learn how companies are leveraging data to:

  • Elevate marketing and customer experience
  • Empower teams • Expand and innovate
  • Drive sales and customer engagement
  • And more!



Irene Sibaja

Retail Industry Principal · Treasure Data

Irene Sibaja is the Retail Industry Principal for Treasure Data, a leading enterprise Consumer Data Platform (CDP) provider. Prior to joining Treasure Data, Irene was VP, Sam’s Club Customer Success for NielsenIQ. She brings over 25 years of retail, strategy and operations experience to this role. At her core, Irene is customer obsessed, and she uses this focus to drive innovative ROI solutions across diverse customer centric organizations. She has a BA in English Literature from Rice University and an MBA from the Harvard Business School.

Jamie Grill-Goodman

Editor-in-Chief · RIS

Jamie Grill-Goodman is the editor in chief of RIS News and has been with the retail technology brand and award-winning website since 2015. A thought leader in the retail and consumer goods space, with two decades of experience in multichannel content creation, Jamie’s writing weaves a keen observation of retail trends into a smooth communication of complex information for general audiences. Jamie has worked for both consumer and B2B publications during her media career, covering the retail, consumer goods, private label, technology, and real estate industries. Before RIS, she worked for such publications as, PL Buyer, Private Label, and Unique Homes.

Maia Jenkins

Editor · CGT, RIS

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