How Albertsons Addressed Key Retail Challenges to Improve Customer Experience
In today's competitive market, retailers face an unprecedented number of challenges. In this uncertain environment, having a robust tech stack to support core processes is more important than ever. This need is especially pronounced in essential financial systems such as taxes.
In this edited webinar transcript, Frank Vasi, tax manager at Albertsons and Vertex's Matt Thoman and Tatyana Martinez outline common sources of friction in the retail experience – from common consumer challenges, to legislative changes, to disruptions across corporate initiatives – and how customer-centric technologies such as advanced payment solutions have helped the retailer to overcome them.