08/14/2016
HSN and Chico Execs Talk 365 Customer Engagement
If you are not involved in a channel, you are invisible to customers who shop there. But to truly be everywhere retailers must be able to successfully manage a growing and complex list of touchpoints.
At Engage 2016, Anne Marie Stephen will host a panel discussion centered around how to engage shoppers by combining data from all channels and harnessing the potential of a 365-degree customer profile.
Stephen is the CEO & Founder of a retail technology advisory Kwolia. She is a strategic innovation advisor specializing in emerging retail technologies, mobile location, data and analytics with interest in connecting digital and physical worlds. As a global customer-focused product and service developer, customer experience guru and trends forecaster in retail, she has been helping companies integrate innovative solutions for over a decade. Joining her on stage will be: Sean Bunner, VP, new business development, HSN; Sher Canada, group SVP of stores, Chico's and Boston Proper; and Gregg Apirian, CEO, Dvelop Consulting.
Bunner is an experienced executive with a unique blend of finance, technology and business development responsibilities and accomplishments with a common thread of using innovation to drive profitable change and accelerated revenue growth. Canada oversees stores, visual merchandising and store operations for Chico's and Boston Proper Stores. As a consultant Apirian specializes in providing business transformation consulting and creative services for agencies, start-ups and brands.
Engage will be held September 7-9 at the Ritz Carlton in Fort Lauderdale, Florida. The conference will feature keynotes from retail leaders, peer-to-peer exchanges, educational workshops, networking opportunities and relationship building. For more information, to view the full agenda, or to register for the event click here.
At Engage 2016, Anne Marie Stephen will host a panel discussion centered around how to engage shoppers by combining data from all channels and harnessing the potential of a 365-degree customer profile.
Stephen is the CEO & Founder of a retail technology advisory Kwolia. She is a strategic innovation advisor specializing in emerging retail technologies, mobile location, data and analytics with interest in connecting digital and physical worlds. As a global customer-focused product and service developer, customer experience guru and trends forecaster in retail, she has been helping companies integrate innovative solutions for over a decade. Joining her on stage will be: Sean Bunner, VP, new business development, HSN; Sher Canada, group SVP of stores, Chico's and Boston Proper; and Gregg Apirian, CEO, Dvelop Consulting.
Bunner is an experienced executive with a unique blend of finance, technology and business development responsibilities and accomplishments with a common thread of using innovation to drive profitable change and accelerated revenue growth. Canada oversees stores, visual merchandising and store operations for Chico's and Boston Proper Stores. As a consultant Apirian specializes in providing business transformation consulting and creative services for agencies, start-ups and brands.
Engage will be held September 7-9 at the Ritz Carlton in Fort Lauderdale, Florida. The conference will feature keynotes from retail leaders, peer-to-peer exchanges, educational workshops, networking opportunities and relationship building. For more information, to view the full agenda, or to register for the event click here.
