RIS’ highly anticipated benchmark research report ranks the maturity and investment plans of more than 80 different retail technologies. Find out how your tech stack holds up against the industry’s best.
To guarantee shoppers can continue shop sales successfully during a period of heightened online traffic, retailers must rely on robust strategies at the back end. So what are some last-minute strategies for retail IT teams to handle the shopping surge that will begin this Black Friday season?
COVID-19 has accelerated the need for retailers to significantly alter and enhance their operating models, incorporating best practices and technologies that empower employees to function as high-value, knowledgeable, customer-oriented members of the team.
More than ever before, retailers must understand their customer-facing employees’ role and undertake initiatives to ensure that frontline employees remain safe, empowered, and satisfied on the job. Developing and acting upon this understanding is critical if retailers are to succeed in the wake of COVID-19 and beyond.
Macy’s is closing a chunk of its stores in “lower-tier” malls, slashing around 2,000 corporate jobs, and consolidating its offices to NYC and Atlanta, GA, which will serve as its primary tech hub. RIS talks to experts and connects Macy’s latest updates to retail’s larger trends.
The mega pharmacy chain is doubling down on IT innovation to accelerate digitization, drive efficiencies, and lower operating costs. See who Walgreens has partnered with to make its strategic vision a reality.
The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.
Progressive delivery is the process of releasing updates to a product gradually. You start by releasing the changes to a small audience and then gradually to larger audiences. Learn why progressive delivery is so powerful and how it allows retailers to avoid downtime, limit blast radius, and learn during the process.
While exhausted retailers might want the 2020 holiday shopping season to be the last thing on their minds right now, there is actually no better time than the present to consider how technologies will impact your in-store experience in the year ahead. Here are four things retailers should keep in mind while building their retail strategy for 2020 and beyond.