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Integration Strategies

A collection of news, articles and other featured content about Integration Strategies.

Macy's has acquired a minority equity stake in technology retailer b8ta to help it along with its in-store customer experience. Uncover how the move will help Macy's scale its new pop-up shop concept, The Market @ Macy’s.

Many retailers currently face limitations due to their existing IT store infrastructures, which are barriers to achieving the store of the future. Learn how the store IT infrastructure needs to be an integrated system, not a collection of disparate parts.

As innovative technologies flood into the store to re-engage shoppers, the POS system plays a critical role.

The once behind-the-times grocery segment is now one of retail’s most inventive and tech-fueled. See which grocers came out on top in this annual report that ranks the industry leaders across four critical categories.

Helzberg Diamonds' holistic infrastructure upgrade provides store associates with new tools and insights to create meaningful customer experiences and improve store operations.

While consumer industries pay attention to digital transformation initiatives, they need to place equal importance on customer facing store-centric omni-commerce application upgrades, associate user experience and backend processes and tools.

Noel Goggin, CEO of Aptos

Retailers have spent many years and millions of dollars building their on-premise tech stacks, something typically referred to as legacy technology. That's about to change.

As the name implies, the NRF Big Show is gigantic. It is impossible to see and hear it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.

A simple retail truth has stood the test of time: satisfied customers lead to return visits and increased sales. See which 10 retailers are consistently meeting customer expectations in this annual customer satisfaction ranking based on 180,000 customer responses.

RIS and Gartner Retail Technology Study 2018

Why are we witnessing healthy retail growth and another big year for bankruptcies and store closings? Data from the 2018 RIS/Gartner Study uncovers an explanation and highlights the differences between retail winners and losers.

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