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Interactive Digital Services

A collection of news, articles and other featured content about Interactive Digital Services.

Ongoing investment and the innovative use of cutting-edge technology is often the difference between success and failure in retail today. See which retailers joined Amazon, Walmart and CVS in this annual ranking of the world’s most innovative companies.

China is Starbucks’ fastest growing market, with a new store opening at the astonishing rate of one every 15 hours. To ensure this influx of new stores is meet with continued enthusiasm the coffee giant is investing heavily in its in-store digital capabilities.

The first-of-its-kind chatbot uses multiple data feeds to answer customer questions in natural language within seconds. Learn its capabilities and how it is helping to redefine the mall experience.

The continued success of the Mall of America highlights the importance of the physical retail experience.

Department stores are racing to master omnichannel in their efforts to win customer loyalty.

Part of WFM's refined growth strategy includes three solutions to curb operating expenses and improve the shopping experience for customers.

Department stores have come full circle as prime shopping destinations. Through digital initiatives, investments in technology and store remodels, departments stores that play their cards right will remain for the long haul.

NRF's annual expo is called the Big Show for a reason, no matter how hard you try you just can't see it all. Check out the news, trends and sessions that were all the rage at this year's show and catch up on what you might have missed.

IBM and GM's new cognitive mobility platform brings the connected car to life. How can brick and mortar retailers use this new tech to literately drive more shoppers to stores?

NRF Big Show 2016 came and went in a flash and it was impossible to catch it all. Here is RIS News' annual look at the news, trends and sessions that were all the rage at this year's show.

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