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Interactive Digital Services

A collection of news, articles and other featured content about Interactive Digital Services.

2020 Store Experience Study

2020 Store Experience Study: Convergence of Store and Digital Technology Redefines Retail

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

Reimaging the Store in the Digital Age

View on-demand!   Digital and physical retail are converging. The beauty and strength of stores are combining with the efficiency and intelligence of digital technologies to create a convergence that is redefining retail.
 

VIEW ON-DEMAND   In this unique RIS News webinar, grocery is singled out as the hottest segment in retail for tech-driven innovation.

Department stores are racing to master omnichannel in their efforts to win customer loyalty.

The next-generation wellness store leverages leading-edge technology and design elements in a modern format to deliver a differentiated experience.

Innovations in shopper tracking technology provides next-gen insight into how customers, associates and merchandise move inside stores. Savvy retailers are seizing this opportunity to reimagine what the store is and can become.

The athletic apparel retailer opened its largest store ever last month in Chicago. The next-gen experiential store got plenty of attention when it opened its doors, find out how it is faring since the hype subsided.

For brick and mortar to thrive, stores need to offer a personalized customer experience that fosters loyalty between the shopper and the retailer. But how do you solve this seemingly simple, but extremely complex challenge. In this month’s RIS’ exclusive we unlock the keys to in-store personalization.

Findings in this Targeted Research report indicate a spike in activity for upgrading store networks will enable stores to become gateways to innovation, digital transformation and greater customer engagement.

Department stores have come full circle as prime shopping destinations. Through digital initiatives, investments in technology and store remodels, departments stores that play their cards right will remain for the long haul.

The retailer has launched RediClinic Express, providing customers access to convenient, affordable, tech-powered healthcare via an in-store kiosk. Learn how the virtual care solution helps make stores a destination.

Computer vision plays an important role across retail today, and will play an even more pivotal role tomorrow. Check out these four key ways computer vision technology is being leveraged to give smart retailers an edge.

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