Joann (formerly Jo-Ann Fabrics) is turning to its shoppers to craft the modern customer experience. Take an inside look at its new concept store and learn more about the tech it just rolled out across 870 stores to collect actionable customer feedback in real-time.
As the name implies, the NRF Big Show is gigantic. It is impossible to see and hear it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.
The Container Store has reimagined its flagship store in Dallas. The next-gen store brings to life a balance of digital resources combined with personalized service and features a new proprietary digital experience called The Organization Studio. Learn the details and see photos of the retail tech.
This Roadmap report provides a framework for utilizing sophisticated artificial intelligence solutions and execution engines to successfully communicate with consumers and power the ongoing digital transformation.
For tech products, allowing consumers to try before they buy can be more memorable and meaningful than simple ads. Learn how Best Buy is using Interactive Product Kiosks to give customers an immersive experience when shopping for Microsoft products.
Walmart is testing six unified commerce approaches in two new stores to enhance the customer experience through technology. Industry experts tell RIS News what this move means for Walmart and the future of retail.
NRF's annual expo is called the Big Show for a reason, no matter how hard you try you just can't see it all. Check out the news, trends and sessions that were all the rage at this year's show and catch up on what you might have missed.