Employees can make or break the customer experience in stores. Learn how to harness the right technology to transform retail associates into invested brand ambassadors.
Change agents Sharon Leite, CEO, and Andy Laudato, COO, of the Vitamin Shoppe offer an inside look at how the 750-store retailer transformed its business model and reinvented its stores.
Accelerating information from the boardroom to frontline associates enables employees to be informed customer advisors. Download this infographic for an illustrative look at why employee engagement and empowerment is important and how retail technology can help.
Whether through retail technology or old school techniques, “communication” methods are top of mind for retailers today as they double-down on personalization efforts. Learn how CVS and Walgreens are using both of these to change shoppers’ journeys.
Grocery chain H-E-B has opened the doors to its first Beauty by H E B store-within-a-store, featuring digital screens, tester stations, and a voice activated screen where customers can take pics for social media. Get a first look at the new layout.
Retail success in the modern era requires a deep connection between the shopper and the retailer — a connection that is built and maintained thanks to memorable experiences. This special report explores the retailers that are leading in experiential retailing and gives practical tips on how to best blend old-school retailing techniques with new-school data based approaches.
The new iteration of KISS should stand for Keep It Simple and Streamlined, a motto for retailers to focus on creating stores with self-service technologies that are more convenient and easier to shop.
The tech-laden 188,000-square-foot Neiman Marcus store opens Friday in New York City’s Hudson Yards. Get a first look at its next-gen retail technology and innovative customer experiences.
