Interactive Digital Signage

Joann (formerly Jo-Ann Fabrics) is turning to its shoppers to craft the modern customer experience. Take an inside look at its new concept store and learn more about the tech it just rolled out across 870 stores to collect actionable customer feedback in real-time.

Exactly what is innovation?

The Container Store has reimagined its flagship store in Dallas. The next-gen store brings to life a balance of digital resources combined with personalized service and features a new proprietary digital experience called The Organization Studio. Learn the details and see photos of the retail tech.

As the name implies, the NRF Big Show is gigantic. It is impossible to see and hear it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.

McDonald's will roll out self-order kiosks to 1,000 stores each quarter for the next two years as the company adds what it calls "Experience of the Future" elements to the store.

For tech products, allowing consumers to try before they buy can be more memorable and meaningful than simple ads. Learn how Best Buy is using Interactive Product Kiosks to give customers an immersive experience when shopping for Microsoft products.

Department stores are racing to master omnichannel in their efforts to win customer loyalty.

This Roadmap report provides a framework for utilizing sophisticated artificial intelligence solutions and execution engines to successfully communicate with consumers and power the ongoing digital transformation.

To remain competitive with online retailers in 2018, brick-and-mortar stores must continue to innovate and enhance the in-store customer experience.

Walmart is testing six unified commerce approaches in two new stores to enhance the customer experience through technology. Industry experts tell RIS News what this move means for Walmart and the future of retail.

RIS News' Executive Editor Tim Denman talks to Jose Avalos, World Wide Director, Intel Corporation, about the trends retailers will have to address, what Intel is focusing on, and high tech experiences from retailers Lolli & Pops and Neiman Marcus, on the show floor at NRF's 2018 Big Show in New Yor