RIS sits down with Ricky Joshi, Saatva’s chief strategy officer, to uncover how the luxury mattresses and home furnishings retailer's Viewing Room concept defines a new breed of retail stores, how data and technology are infused into operations, and what the store of the future looks like in a post-COVID world.
Payless has opened its first redesigned retail concept store in North America, kicking off plans to implement an omnichannel experience through an enhanced digital platform and new stores in the next three to five years. Learn how the retailer is infusing augmented reality, touchscreens and more into the brick-and-mortar experience.
Building a loyal customer base by delivering product in a safe way has never been more important. Learn why relaying real-time information to consumers at the store level is imperative to running today’s retail shop and where that information is most valuable.
When it comes to grocery fulfillment, Walmart tops the list for buy-online-pickup-in-store services, while Sam’s Club ranked first for curbside pickup. Find out which other retailers are highly ranked and which parts of the experience matter most.
Retail success in the modern era requires a deep connection between the shopper and the retailer — a connection that is built and maintained thanks to memorable experiences. This special report explores the retailers that are leading in experiential retailing and gives practical tips on how to best blend old-school retailing techniques with new-school data based approaches.