IT Services

Nike To Overhaul IT Support, Elevating Customer and Employee Experiences
Nike is overhauling its tech operations, consolidating several existing IT support functions to increase access to assistance for its customers, partners, and employees. Learn more.
Inflation Won't Stop IT Spend Swell: Gartner
Economic uncertainty won’t keep business leaders from spending on their digital transformations, according to Gartner’s latest projection.

Customer Relationship Management (CRM)
5 Steps to Stress-Free Customer Analytics
Have you seen the newest capabilities in customer analytics? Learn how to develop actionable points of view instead of just analyzing data points.
Enterprise Resource Management
Building an Agile Retail Organization
Aashish Chandra explores how, by simplifying IT, retailers can increase digital capabilities and build the future-ready enterprise.
Business Intelligence (BI)
The 5 Richest People in Retail Tech
Retail is a technology business. And those that develop the most innovative and useful solutions are rewarded handsomely for their efforts. Read on to see which retail technologists are among the world's richest.
IT Services
Target's CIO Gives Money Back
Not long after taking over as Target’s chief information officer, Mike McNamara told his boss, CEO Brian Cornell, that his budget was too big.
IT Services
Intel Hires New CIO
Intel's new CIO hails from Dow Chemical, replacing Kim Stevenson.
Customer Relationship Management (CRM)
Target CIO Mike McNamara Reflects on First Nine Months on the Job
McNamara discusses his unique customer-centric philosophy, the death of omnichannel, security and more in this CIO Q&A.
Special Reports
Top 10 E-Commerce Retailers
RIS News digs deep into the performance of the top e-commerce retailers, ranking them across seven key metrics. Download this report to find out who made our Top 10 E-Commerce Retailers list.
Cloud Computing
Drive Retail Profitability
Read this eBook to learn how traditional retailers such as Coca-Cola and David’s Bridal are evolving into tech-savvy innovators by modernizing and mobilizing operations.
Cloud Computing
Kroger Technology Named One of the Top 100 Best Places to Work in IT
Kroger Technology and several other retail technology companies made this year's "Top 100 Best Places to Work in IT 2016" list from . Discover what technologies and benefits create a top IT company.
E-Commerce
Toys R Us Hires First Global Chief Technology Officer
Toys“R”Us, Inc.'s first Global Chief Technology Officer hails form American Eagle Outfitters and Macy's. The company is also seeking to fill the position of Omnichannel Performance Analytics Manager.
Cloud Computing
Connect Staff with Mobile Workforce Solutions
Download this Technology Solutions Guide to discover how providing managers and employees quick access to real-time information cuts down on administrative issues and frees up employees to work with customers anywhere in the store.
IT Services
With New Technology, Plan for a Smooth Knowledge Transition to IT from the Start
Can your IT team confidently manage a new technology system after the go-live? Are your other teams informed about the changes and what to expect? Let’s take a look at some best practices that can ensure a smooth knowledge transition.

A collection of news, articles and other featured content about IT Services.