Key Food Montague Adds Checkout Convenience
Key Food Montague, a cooperative grocer in Brooklyn Heights, NY, has added cashless self-checkout systems with the help of Toshiba Global Commerce Solutions, Inc. and business partner STCR, Inc. Installed and operational in just one week, the Toshiba Self Checkout System 6 units provide an easy and intuitive experience for shoppers, while maximizing store operational efficiencies.
According to Key Food Montague, the key to the success of the self-checkout machines was having them installed in the center of the store where foot traffic is most prominent. Although some customers were hesitant about new technology at first, the neighborhood has responded well to the added convenience, with four self-checkout lanes managing over 20% of the customer count.
“As owners of Key Food Montague, staying on top of the latest trends in grocery and being agile and competitive with other stores led us to add the convenience of self-checkout. We gained a quick uptick in customer count, particularly the younger millennial generation,” said Ivan Arguello and Enrico Palazio, Key Food Montague. “STCR and Toshiba were instrumental in guiding us through the entire process – from selecting cashless systems that ensure a speedy transaction, all the way to the site selection.”