The race to cashierless stores intensifies with grocer Kroger rolling out its new “Scan, Bag, Go” technology to 400 stores in 2018, according to Business Insider. The new service will enable shoppers to scan and pay for their items without checkout lanes, registers, or cashiers.
While Amazon and Walmart have both been working on their own cashierless technology, they have yet to offer a mainstream launch as expansive as Kroger's. Amazon's Amazon Go concept is still in the planning phases, with employees testing the technology. Walmart is ahead of Amazon in rolling out its "Scan & Go" tech to more than a dozen stores in Texas, Florida, South Dakota, Arkansas, Georgia, and Kentucky.
Kroger's tech works like this. Shoppers scan the barcodes of items they wish to purchase using a handheld scanner or the chain's "Scan, Bag, Go" app as they place items in their carts.
The technology keeps a running tab of the total of an order. It will also offer coupons. It will also eventually alert customers when they walk past an item on their shopping list.
When customers are ready to check out, they can visit any self-checkout register with the Scan, Bag, Go logo. According to Business Insider, shoppers will be able to provide payment through the app instead, which means they won't have to stand in line or visit a register at any point during their shopping trip.