Latest Retail News

The Case of Missing Grocery Items or Bizarre Substitution? Time for Grocers to Step Up
We hear about an increasing number of cases of missing items or bizarre product substitutions being reported in online orders. This has left online grocery shoppers puzzled and frustrated. Learn how to fix this problem.
Top Women in Retail Tech 2022
RIS’ sixth annual look at the top women in retail technology salutes the female technologists redefining the industry. Learn which women are being honored for deploying game-changing solutions, leading exceptional teams, and reimagining retail.

Analytics
Nominations are Open for the 2022 Influentials!
RIS News is pleased to announce that it is currently accepting nominations for its “Influentials: Top 10 Movers and Shakers in Retail” feature.
Tech Transformation Podcasts
Tech Transformation Podcast: The Lego Group’s Bill Shube On Learning to Speak Like an IT Pro
When the pandemic started, there were a lot of bored kids at home, so what did a lot of bored parents do? They bought them Legos! We dig into how The Lego Group kept its tech teams flexible and aligned during a period of massive disruption.
In Store Experience
Amazon One Deploying in 65 Whole Foods Markets Across California
Consumers looking for expedited checkout will now be able to choose Amazon One rather than searching through their wallets and handbags for payment. Learn more.
Digital Transformation
Ulta Beauty’s New Prisma Ventures to Tap Into Power of Emerging Tech
The company has launched its own digital innovation fund, Prima Ventures, which will invest $20 million in emerging tech startups that are looking to reshape the future of online and in-store experiences. Learn more.
Marketing
Post-Purchase Marketing Strategy: 8 Tips on How to Stay in Touch With Customers And Boost CX
How do you make the most of post-purchase marketing, helping to retain customers and create a sense of loyalty to your brand? It doesn’t have to be difficult. Learn more.
Tech Transformation Videos
Tech Transformation Video: Bill Shube of The Lego Group Talks Meeting Demand During Disruption
We dig into how The Lego Group kept its tech teams flexible and aligned during a period of massive disruption.
In Store Experience
First Look: Abercrombie & Fitch’s New Store Design Concept
The new store concept is designed to prioritize omnichannel shopping and provide customers with an immersive interpretation of the Abercrombie experience of today. Get a first look inside.
Mobile Strategy
Mobile-First Strategy Should Put Customer Experience First
By considering and implementing the following recommendations, business leaders can build a mobile app that boosts conversion rates and enhances customer loyalty.
Events
Snapshots From Analytics Unite 2022
The 2022 Analytics Unite event brought retail and consumer goods executives back together again. See photos from the inspiring event.
Supply Chain and Merchandising
Amazon Launches Same-Day Delivery from Partner Retail Stores
Amazon has launched same-day delivery from PacSun, GNC, and more. Learn the plans for the service moving forward.
Fulfillment
5 Must-Have Features in a Smart Last-Mile Delivery System
Here are the top five features of transportation management software that can help companies improve the accuracy of last-mile deliveries and increase customer loyalty.
Mobile Apps
How Technology Can Help Small Retailers Stay Fully Operational With Fewer Associates
For a large retailer, the consequences of being short staffed may be minimal, limited to shifting employees from the backroom to front of the store for a few hours. For small businesses, the impact can be devastating. Learn how to solve these challenges.

A collection of our latest news articles covering everything from customer experience and retail technology trends to best practices and digital transformation.