Latest Retail News

Retail Sales Rebound in August

U.S. retail sales had a surprise rebound in August, despite concerns over supply chain disruptions and the Delta variant.
2021 Holiday Retail Forecasts and Predictions

Another holiday season is here and retailers still have a lot of uncertainty to contend with when crafting their holiday retail strategies. Here to help, RIS is arming retailers with our second annual guide to peak selling season.

Reimagining the In-Store Experience with the Customer at the Center

Today’s ever-connected shoppers’ expectations for more personalized service and near-instantaneous fulfillment have upended the retail ecosystem.
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Five Strategies for Becoming a Data-Driven Retailer

Optimize decision making with advanced analytics and AI/ML.
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How to Enable Experience-driven Shopping from Storefront to Backend

Learn how Adobe Commerce increases revenue for leading retailers with an experience-driven ecommerce platform that does it all.
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Modern Listening Made Easy: How to Take Customer Centricity to the Next Level

With fewer face-to-face transactions, today’s retailers must provide customers with a personalized experience regardless of how they choose to shop. Find out how.
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OBSERVABILITY: Enhancing the Digital Customer Experience Using Real-Time Performance Monitoring

With end-to-end views of site performance, observability platforms allow leading retailers such as Smartbox, REI Group, Café Press, to understand system failures and their causes — before they impede the shopper’s journey.
Pete Gerstberger Named Chief Digital & Strategy Officer at The Honest Company

Most recently head of Key at Amazon, Gerstberger’s background includes digital strategy and product development, including spearheading initiatives at both Amazon and Ring.
Chewy’s Practice Hub E-commerce Platform Lets Vets Earn Revenue

Intended to streamline pharmacy operations and grow veterinary clinic revenue, the Practice Hub platform aims to provide an e-commerce solution for vets and their clients.
New Supply Chain Tech Helps Retailers Reduce Food Waste

By investing in modern supply chain planning and optimization technology, grocery retailers can improve their profitability and their sustainability at the same time.
Fleet Feet Brings Athletic Brewing Company to Stores

Fleet Feet is tapping into a new market (yes, pun intended) with Athletic Brewing Company, a brewer of non-alcoholic beer.
JCPenney Sees Cart Abandonment Drop 18% With Predictive AI

After deploying predictive AI, JCPenney has seen extremely positive results from delivering real-time, targeted engagement.
Walmart to Launch Autonomous Vehicle Delivery Service in 3 Cities

Walmart is entering its first multi-city autonomous delivery collaboration as a new last-mile answer for online orders.
First Look: Kroger Launches 30-Minute Virtual Convenience Store

The Kroger Co. and Instacart have teamed up to launch Kroger Delivery Now, a new delivery service that offers fresh food, household essentials and snacks throughout the day, almost immediately.

A collection of our latest news articles covering everything from customer experience and retail technology trends to best practices and digital transformation.