Latest Retail News

RIS CIO of the Year 2021: Elliott Rodgers

Tech can’t solve all problems, but it can certainly power the gateway to progress. For Elliott Rodgers, Ulta Beauty chief information officer and an RIS News CIO of the Year, technology has indeed been enabler for everything he’s accomplished during his career.
AWS Unleashing CX Factor

Unleashing the X factor in customer experience post-Covid demands continually adding next-gen capabilities. Learn the secret to how Prose, lululemon, Hobbycraft and others are staying at the leading edge of CX.

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RIS CIO of the Year 2021: Adam Fox

When undergoing a massive digital transformation initiative, retailers expect employee churn and other unexpected obstacles. They do not, however, plan for a pandemic.
RIS CIO of the Year 2021

After a year of transformative disruption, RIS was presented with one of the most impressive lists of nominees to date. Learn the winners of our 10th annual CIO of the Year awards, each exemplifying how technology can overcome hardship.
As At Home Opens New Stores, Its OMS Gets an Upgrade

At Home Group is investing in its order management system (OMS) as the home décor retailer swings back into growth mode.
Beyond Amazon: Why Retailers Must Adopt Cross-Platform E-commerce Strategies

The sense of urgency around a cohesive cross-platform strategy is real, and it’s critical for business leaders to ensure e-commerce is properly resourced internally.
First Look: Inside Kroger Delivery’s First Customer Fulfillment Center

Kroger has opened its long-awaited first Customer Fulfillment Center (CFC), combining vertical integration, machine learning, and robotics. See how the retailer is transforming grocery e-commerce with introduction of first-of-its-kind technology in the U.S.
Dollar Tree Names Alasdair James EVP, Merchandising and Supply Chain

Following the consolidation of its Dollar Tree and Family Dollar Store support centers, the discount retailer merged merchandising and store operations functions. This new role will support that move.
The DTC Model: 3 Steps Wholesalers Can Take for New Revenue Streams

Today's wholesale distributors’ businesses will suffer without investing in digital strategies that accelerate sales growth, expand customer reach, and improve customer retention.
Hy-Vee Names Chief Data Officer

Grocer Hy-Vee has named a chief data officer to oversee the development and governance of data strategy for the $11 billion retailer. Learn who landed the role helping to innovate enterprise-wide data science, analysis and visualization.
Lamps Plus Appoints President

The specialty lighting retailer has promoted an honored executive who has spent over 30 years with the company. Uncover who took the top spot.
First Look: Lowe’s Store Upgrades Target Growing Pro Base

Lowe’s is beefing up the in-store customer experiences for its professional customers so it can better serve this loyal and expanding base.
Intelligent Proliferation: Using AI Effectively

In order to really reap the rewards of artificial intelligence and place your business leaps and bounds ahead of the crowd, it’s time to start taking a more proactive approach.

A collection of our latest news articles covering everything from customer experience and retail technology trends to best practices and digital transformation.