A collection of our latest news articles covering everything from customer experience and retail technology trends to best practices and digital transformation.
Macy’s reveals a major renovation to its 14,500 square-foot main floor men’s department in its Herald Square flagship, including a new space dubbed The Park. Take a look inside.
Ulta is tapping into tech to provide an omnichannel experience that brings shopping in its brick and mortar stores to the online space. Get a first look at how Ulta is bringing the physical store to life digitally.
Sally Beauty Holdings is investing in new talent and capabilities in digital commerce, brand marketing and global sourcing. Find out about the new positions being created and its plans to remodel 100 stores.
SAP has partnered with Microsoft to help its customers accelerate and modernize customer transitions to SAP S/4HANA and SAP Cloud Platform on Microsoft Azure.
Experiential retailer b8ta is launching Forum in November, a new store concept infused with tech features. Find out more about the new social marketplace and its innovative dressing room experience.
By moving to a modern customer service platform, the craft retailer reduced its email response times by 70%, while delivering more personal service. Find out how.
Walmart is piloting blockchain technology for traceability of shrimp sourced in India and traveling to Sam’s Club locations. Get the details of Walmart’s latest blockchain move and review its progression utilizing blockchain over the last few years.
Under Armour founder and CEO will step down from the retailer’s top role in January, passing the reins to the sporting apparel company’s president, Patrik Frisk.
Walmart’s new delivery service, in which associates deposit online grocery orders directly into refrigerators, is now available to over one million customers. Find out how much the time-saving, next-gen service costs consumers.
Retail sales declined for first time since February, raising fears that a slowdown in the manufacturing sector could be starting to spread to the broader economy. Is it time to worry?
