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Latest Retail News

A collection of our latest news articles covering everything from customer experience and retail technology trends to best practices and digital transformation. 

$1 Trillion Problem: Managing Out-of-Stocks and Omnichannel Fulfillment During Covid-19

Despite the changes that have occurred in 2020, retailers have not reduced expectations for minimizing out-of-stocks and are still willing to cut ties with suppliers unable to fulfill evolving demands.

The Decision that Changed Target’s Trajectory and Its Annual $4B Plan for the Future

Target plans to invest approximately $4 billion annually for the next several years after record sales growth, but its 2020 triumph is not an overnight success story.

In addition to providing access to consumer data, the effort is letting the company explore the growing sharing economy and change how it views fashion consumption.

The Michaels Companies will be acquired by global investment firm Apollo in a deal valued at $3.3 billion  

Macy’s has announced more changes to its senior leadership team, including the appointment of Laura Miller as its chief information officer, eliminating its COO role, and an empty CEO spot. Find out who will fill the CIO role and more.

It’s not surprising then that, with time spent on mobile spiking by 20% globally this year, retailers are prioritizing a "mobile first" app commerce-led strategy.

Retailers need to dive deeper into customer behavior, to deliver truly relevant and useful marketing messages to customers. Here are three ways email can help.

While the pandemic has prompted a rapid increase in virtual meetings, some retailers expect the trend to stick after its conclusion.

Join the RIS & CGT analytics communities on May 18-20 for a virtual experience that provides retail and consumer goods executives with the unprecedented opportunity to learn from and network with the industry’s leading analytic experts from around the world.

Walmart has dropped the $35 minimum order requirement on its 2-hour Express delivery service for all its customers, but its Walmart+ members will be able to access the speedy delivery for less.  Get the details.

Payless has opened its first redesigned retail concept store in North America, kicking off plans to implement an omnichannel experience through an enhanced digital platform and new stores in the next three to five years. Learn how the retailer is infusing augmented reality, touchscreens and more into the brick-and-mortar experience.

The robots are here, and they bring candy. We found the newest robot roaming the aisles at Shop-Rite.

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