A collection of our latest news articles covering everything from customer experience and retail technology trends to best practices and digital transformation.
Walgreens is ramping up drive-thru COVID-19 testing in its parking lots. Find out what the roll out plans are, as well as how Walgreens did in its latest quarter.
Given the level of spontaneity of consumers, and the overwhelming amount of choice, retailers need to capture the pulse of shoppers and stay ahead of consumers’ thinking.
Strategies for retailers to meet the challenges of unpredictable surges in demand in the context of how three historical greats handled their challenges.
Offers from the private sector to help healthcare workers during their fight against COVID-19 are pouring in, but many of the recipients of this goodwill are too neck-deep in crisis to effectively leverage them.
As part of the Curb the Panic webinar series, in which CGT and RIS examine the solut
Last week, Instacart saw overall customer order volume up by more than 300% year-over-year. Now it has launched two new features as demand for grocery delivery continues to surge.
Almost 10 million Americans have filed for unemployment benefits in the last two weeks, with retail workers bearing the brunt of labor cuts as stores are forced to close across the country. RIS takes a look at the latest retailers cutting back on associates and salaries in light of Covid-19.
Until COVID-19, retailers viewed disruption through an industry-focused lens of competitive threat and shifting buyer behavior. But there are learnings from this crisis to help shape strategies for surviving a new normal.
Walmart and Target are starting to limit foot traffic inside their stores in order to promote social distancing. Find out how the two retail giants will control shopper flow and protect associates.
Grocery retailer Publix has rolled out contactless pay to all its stores to protect the health of its customers and associates during the coronavirus pandemic. Get the details.
The urgent question among retailers today is, who’s doing it right? Fortunately, best practices for responding to the pandemic are emerging. Here’s a smart, targeted list.
Despite operating in a supremely uncertain environment, Levi’s anticipates the strength of its brand coupled with its digital investments will carry it through the coronavirus health crisis.
