Data siloes aren’t the only ones coming down. By leveraging Microsoft’s open-source cloud solutions Loblaw provided their digital teams with a familiar technology toolkit. The digital teams were able to quickly upskill employees, break down barriers between departments, and build new digital skills, including a machine-learning practice.
“It’s really changed the culture and how people work here,” says Jenny McConvey, director of decision support, Loblaw. “It’s taking subject matter experts from different areas and bringing them together to work on one project.”
Loblaw has its sights set clearly on the future and is committed to innovating and fulfilling its longtime mission of serving customers with trust and transparency and building a culture of innovation for its employees.
“It’s about this constant evolution, constant education, and constant looking for the next problem to solve that I find exciting,” Markwell says. “And it’s really what’s going to propel us forward.”