Loyalty Programs

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Loyalty Programs

A collection of news, articles and other featured content about Loyalty Programs.

Key takeaways from a survey of 5,000 shoppers connect the dots between consumer trends and technologies that close competitive gaps and open new doors to opportunity.

The coffee giant has been moving to improve the in-store experience. Now, as it enters the holidays and 2019, Starbucks is focusing in on three things to boost its customer experience.

The solutions run on Qubit’s personalization platform and are designed to drive engagement, repeat purchases and lifetime value.

Trader Joe’s offers the best retail customer experiences of 2018, as revealed by a study from C Space. The study demonstrates the emotional aspects of customer experience help companies stand out from the competition and create growth. Uncover what else makes the Top 5 U.S.

Amazon Prime delivers

Amazon Prime is the most successful membership program the retail world has ever known. Amazon blew up the traditional model when it created Prime and launched something new and overwhelmingly successful.

What actions can grocery retailers take now to enhance the loyalty of customers? Check out what consumers and retailers believe are the keys to improving stickiness in the critical segment.

Shoppers tell RIS they want retailers to reinvent boring mobile apps, reinvigorate dying stores, personalize offers, and add technology to the shopping journey to make it convenient and compelling.

Wayfair launches an Amazon Prime-style loyalty program. See what the retailer is offering its e-commerce shoppers for a $29.99 annual fee.

In our July feature story RIS looks at how Amazon and Walmart stack up when it comes to Loyalty Programs, Acquisitions, Click and Collect, Grocery Shopping, and Voice Shopping. Then we give readers the chance to weigh in to determine who wins in the "Battle of the Behemoths."

How retail's elite leverage economic success to build the enterprise of tomorrow.

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