Loyalty Programs

The mad rush to capitalize on the Amazon Prime Day juggernaut is the latest proof that retail is a copycat industry. But can copycats beat the leader? Here's how retailers can steal Amazon Prime Day's thunder.

For brick and mortar to thrive, stores need to offer a personalized customer experience that fosters loyalty between the shopper and the retailer. But how do you solve this seemingly simple, but extremely complex challenge.

The grocer is offering a host of discounts and special promotions building up to the annual event. See how Whole Foods is working hand-in-hand with Amazon to ensure Prime Day once again beats all-time sales records.

A memorable and differentiated shopping experience is vital in today’s ultra-competitive market and can set a retailer apart from the crowd. See who joined Neiman Marcus, Trader Joe’s and QVC on this ranking of the best retail experience according to 100,000 consumers.

Lululemon hits its stride as digital sales spike 35% and it doubles its e-commerce business over the last two years. To keep its momentum going strong it’s gearing up to expand its new loyalty program and BOPIS capabilities, launch a new retail experience, and more. Get the details.

Leading grocers step on the gas to deploy technologies that competitors will find hard to match if they fall behind. Findings in the 4th Annual Grocery Tech Trends Study uncover tectonic shifts in digital strategy and analyze 66 individual technologies that grocers can benchmark against.

As Ulta sets its sights on global expansion, the beauty retailer is making moves to build the store of the future. From AR and AI, to chatbots and BOPIS, learn what innovations Ulta is deploying.

Steve Morse joined Citi Retail Services in 2014 and will be the new general manager for the Macy’s credit card portfolio. Get the details.

Williams-Sonoma’s ongoing tech improvements are bolstering the customer experience and growing engagement, which should continue to be a boon for the retailer as its digital transformation plays out.

The leading association for the consumer goods industry will now leverage first-party location data to illustrate trends at more than 30 key retailers.

The men’s big and tall apparel retailer is deepening its relationships with existing and new customers by better understanding preferences around promotions, pricing and assortment.

Efficiency and personalization reign supreme as the digital transformation rolls on. Dive into the eight trends and technologies reshaping shopper habits every day and learn how you can stay ahead of the curve and capture fickle consumers.