Macy’s said it expects approximately $10 billion in sales from its digital channels by 2023. Uncover what the retailer is investing in this year to support these goals.
CVS Health is investing more in its digital capabilities as it tries to make the “seamless connection” across the consumer experience and capture new customers for the long term via vaccine appointments. Learn more.
Investments in AI-powered predictive and prescriptive analytics will more than double in the next two years. Find out what’s driving the change, and more importantly, how retailers can take a smart approach to implementation.
As retailers look to make up for sales and win back customers, it is more important now than ever before to illustrate a true and deep understanding of consumers’ wants and needs to cater to them effectively and ultimately generate revenue and drive customer engagement for the long-term.
Convenience chain Yesway is determined to make its way during this turbulent time with a relentless focusing on its brand promise of keeping stores going 24/7.
While traditional, points-based loyalty programs are often the go-to loyalty strategy, staying ahead of the competition year after year requires something bolder.
Giant Eagle has launched a pilot of its new myPerks loyally program in Canton, Ohio. Learn what the new program entails and what the grocer's plans are for the rollout.
The digital drive-thru menu boards allow for special promotions to be tailored based on previous orders, regional weather patterns, time of day and other factors.
Learn why it's important for retailers to reinvigorate their promotions so they can re-engage and retain a shopper base that has developed even greater expectations for grocery shopping.
