Key takeaways from a survey of 5,000 shoppers connect the dots between consumer trends and technologies that close competitive gaps and open new doors to opportunity.
A consumer survey conducted by Radial shows that e-commerce marketplaces are impacting global online shopping trends. Sixty percent of shoppers report that purchasing products at the lowest price is most important and over half now expect free shipping.
The coffee giant has been moving to improve the in-store experience. Now, as it enters the holidays and 2019, Starbucks is focusing in on three things to boost its customer experience.
Trader Joe’s offers the best retail customer experiences of 2018, as revealed by a study from C Space. The study demonstrates the emotional aspects of customer experience help companies stand out from the competition and create growth. Uncover what else makes the Top 5 U.S.
Amazon Prime is the most successful membership program the retail world has ever known. Amazon blew up the traditional model when it created Prime and launched something new and overwhelmingly successful.
What actions can grocery retailers take now to enhance the loyalty of customers? Check out what consumers and retailers believe are the keys to improving stickiness in the critical segment.
Shoppers tell RIS they want retailers to reinvent boring mobile apps, reinvigorate dying stores, personalize offers, and add technology to the shopping journey to make it convenient and compelling.
The store of tomorrow is a full-service, connected hub; integrating web, social networks, and the supply chain. To stay competitive, retailers need to be equipped with intelligent and scalable technology to offer their customers a seamless shopping experience.
In our July feature story RIS looks at how Amazon and Walmart stack up when it comes to Loyalty Programs, Acquisitions, Click and Collect, Grocery Shopping, and Voice Shopping. Then we give readers the chance to weigh in to determine who wins in the "Battle of the Behemoths."
