Loyalty Programs

On the heels of Canadian Tire's first anniversary of its updated Triangle Rewards program, the retailer is beginning to capitalize on the data it’s gained from 100 million transactions over the past year.

Efficiency and personalization reign supreme as the digital transformation rolls on. Dive into the eight trends and technologies reshaping shopper habits every day and learn how you can stay ahead of the curve and capture fickle consumers.

Long-term success hinges on the ability to build long-term loyalty. See which retailers join Nordstrom, Kohl’s and CVS on this annual ranking of the retailers with the most effective loyalty programs.

The Vitamin Shoppe is taking transformative actions to align the retailer with evolving customer needs, from more personalized experiences to piloting a microservices-based SaaS platform. Learn more.

DSW’s SVP of customer experience and operations gives a behind the scenes look at the retailer’s omni evolution in this exclusive one-on-one with RIS.

The fight for market share continues to wage on. To emerge victorious retailers need a holistic view of their micro and macro markets ― a view that only geographic analytics can provide.

The 8,300-square-foot San Francisco flagship features a new Pick-Up Station, decked out work spaces, a beauty bar for getting ready, and more. Take a tour of the store and find out more.

Earning shoppers hearts and minds is the first step to winning their wallets. See which five retailers are the most loved by the American public and which brands have inter-generational appeal.

Starbucks added half a million Starbucks Rewards members in its recent quarter, boosting its total U.S. members up 13% year-over-year. Then, it changed its rewards structure again. Hear from the company and analysts on how the change may impact the coffee giant going forward.

Successful personalization at its core is about helping shoppers find the right product more quickly and easily.

Lee Holman, IHL Group; David Dorf, Infor Retail; and Joe Skorupa, RIS News discuss the trends and technology that will play a major role in 2019. The trio of industry leaders also review the results from RIS’ annual Retail Technology Study.