If you want a good snapshot of the the drivers of change in the retail industry directly from those doing the driving, go to ShopTalk. After three days in Las Vegas and participating in dozens of sessions and industry conversations, here is the best of ShopTalk 2019.
The former president of Nordstrom Rack has been named brand president at the prestigious apparel chain. Learn the details and how she will help the retailer deepen its customer relationships and deliver long-term growth.
Brand Keys’ “2019 Customer Loyalty Engagement Index (CLEI)” shows which retail brands shoppers are loyal to. Find out why Target, Walmart, Home Depot, and T.J. Maxx topped the lists and which retailers ranked above the rest in six retail categories.
A consumer survey conducted by Radial shows that e-commerce marketplaces are impacting global online shopping trends. Sixty percent of shoppers report that purchasing products at the lowest price is most important and over half now expect free shipping.
Starbucks’ latest earnings report beat out estimates and is approaching 30 million total digital connections in the U.S. From an expanded delivery program to loyalty rewards updates, find out what the coffee behemoth is brewing up for 2019.
The store of tomorrow is a full-service, connected hub; integrating web, social networks, and the supply chain. To stay competitive, retailers need to be equipped with intelligent and scalable technology to offer their customers a seamless shopping experience.
Mobile technology is the link that delivers real-time, user-friendly and unified information across every retail organization. With the right mobile solutions in place, retailers can provide the personalized experience today's shoppers desire while improving organizational efficiencies.