Loyalty Programs

If you want a good snapshot of the the drivers of change in the retail industry directly from those doing the driving, go to ShopTalk. After three days in Las Vegas and participating in dozens of sessions and industry conversations, here is the best of ShopTalk 2019.

The former president of Nordstrom Rack has been named brand president at the prestigious apparel chain. Learn the details and how she will help the retailer deepen its customer relationships and deliver long-term growth.

Brand Keys’ “2019 Customer Loyalty Engagement Index (CLEI)” shows which retail brands shoppers are loyal to. Find out why Target, Walmart, Home Depot, and T.J. Maxx topped the lists and which retailers ranked above the rest in six retail categories.

Learn how one of the nation’s largest book retailers will bolster its loyalty program and engage customers.

Starbucks’ latest earnings report beat out estimates and is approaching 30 million total digital connections in the U.S. From an expanded delivery program to loyalty rewards updates, find out what the coffee behemoth is brewing up for 2019.

After seeing success, Target is expanding a free loyalty program it began testing last April in Dallas.Get the details.

Growth and optimism characterize a dynamic era when retailers are busily engaged in bold transformation. Download the report now.

Apparel company bebe has unveiled its new online store and enhanced loyalty program. Learn how intelligent design, paired with real-time analytics and streamlined operations are driving the launch.