A consumer survey conducted by Radial shows that e-commerce marketplaces are impacting global online shopping trends. Sixty percent of shoppers report that purchasing products at the lowest price is most important and over half now expect free shipping.
The department store segment continues to redefine itself in the face of slowing foot traffic and an increasingly digital shopping experience. See which retailers are setting the pace for change and thriving in this challenging marketplace.
As the department store chain looks to recapture its former glory, CEO Jeff Gennette has instituted five key strategic initiatives to guide its turnaround. Learn what they are and how they are helping Macy’s pick itself up by its bootstraps.
The store of tomorrow is a full-service, connected hub; integrating web, social networks, and the supply chain. To stay competitive, retailers need to be equipped with intelligent and scalable technology to offer their customers a seamless shopping experience.
In our July feature story RIS looks at how Amazon and Walmart stack up when it comes to Loyalty Programs, Acquisitions, Click and Collect, Grocery Shopping, and Voice Shopping. Then we give readers the chance to weigh in to determine who wins in the "Battle of the Behemoths."
In today's retail environment, a good or bad customer experience can make or break retailers competing for shopper dollars. Here are the top ten retailers from Forrester's "US Multichannel Retailers Customer Experience Index, 2018."