Loyalty Programs

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Loyalty Programs

A collection of news, articles and other featured content about Loyalty Programs.

Ongoing investment and the innovative use of cutting-edge technology is often the difference between success and failure in retail today. See which retailers joined Amazon, Walmart and CVS in this annual ranking of the world’s most innovative companies.

Grocery retailer Albertsons Companies will buy drugstore retailer Rite Aid in a move that will accelerate its omnichannel strategy and offer it enhanced data and analytics. Learn the details of this grocery and healthcare merger.

You’ve completed the lengthy and challenging process of launching your customer experience (CX) program. Now what? The next task becomes improving and enhancing the actual customer experience, which may not be as complicated as you think.

Starbucks suffered weak holiday sales, but offered up strong digital plan to rebound. Learn the details and hear Howard Schultz's thoughts on blockchain.

Check out RIS’ annual look at the highlights and key trends from the NRF Big Show 2018. Relive the big moments and catch up on what you might have missed.

As the name implies, the NRF Big Show is gigantic. It is impossible to see and hear it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.

Store Systems, Store Experience

Major takeaways about important trends, technologies and the whole shabang from the RIS/IHL 2018 Store Experience Study.

Hannaford Supermarkets' new loyalty program offers shoppers rewards, rather than different prices for its members. Learn the details.

RIS News' Executive Editor Tim Denman talks to Jose Avalos, World Wide Director, Intel Corporation, about the trends retailers will have to address, what Intel is focusing on, and high tech experiences from retailers Lolli & Pops and Neiman Marcus, on the show floor at NRF's 2018 Big Show in New Yor

Personalization, Personalized Marketing

The big question every retailer wants answered is: What do customers want? But it might not be the right question to ask, because most shoppers don’t know what they want until they want it.

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