Loyalty Programs

Starbucks’ Reinvention Gets ‘Caffeine’ Boost, Looks to Reset IT Architecture
The refreshed strategy, named “Triple Shot Reinvention With Two Pumps,” lays out a more clear, comprehensive roadmap, focusing on scaling digital capabilities, elevating experiences via store initiatives and product innovation, growing the brand globally, and incentivizing workforce loyalty.
Tech Transformation Video: Zach Dennett of CVS Health On Next-Gen Loyalty and Convenience
Zach Dennett, VP of loyalty and omnichannel at CVS Health, discusses how the company is laser-focusing on consumer insights and convenience as decisive factors in loyalty-building and engagement.

Tech Transformation Podcast: CVS Health's Zach Dennett Talks Loyalty and Convenience
In this episode, learn how CVS is harnessing the reach of its vast membership base to boost loyalty and constantly evolve its personalization and convenience capabilities.
The Personalization Imperative: Creating Exceptional Experiences for the Modern Consumer
In this report, RIS explores how retailers are enhancing consumer experiences with greater personalization through the use of first-party data, harnessing the potential of artificial intelligence, loyalty programs, retail media, and other strategic tech investments.
Walmart and Panera Bread Introduce New App Features for Streamlined Shopping, Ordering, and Delivery
The new features include single swipe ordering and subscription delivery services. Get the details.
GNC Investing in Omnichannel and Membership Personalization
CNG is continuing to invest in its omnichannel and membership efforts, having recently renewed a partnership that will grant the company access to data-driven insights and predictive analytics.
Best Buy Experiences Second Quarter Declines; Invests Further in Technology, Member Benefits
Best Buy has experienced second-quarter declines while investing in technology and expanding consumer benefit programs.
Kum & Go Unveils New App and Loyalty Program
The convenience store retailer has revamped its mobile app and loyalty capabilities. Get the details.
Sponsored
Don’t Let Retail Data Slip Away. Use It to Build Better Experiences.
Digitalization helps retailers turn data into great experiences. Find out how.
Starbucks Continues Digital-First Drive into Personalization, Loyalty-Building, and Global Expansion
Starbucks reaffirmed its commitment to its five-step reinvention plan with a renewed focus on building out digital capabilities, deepening loyalty, boosting personalization, and bolstering its supply chain.

Loyalty Programs

Starbucks’ Reinvention Gets ‘Caffeine’ Boost, Looks to Reset IT Architecture

Tech Transformation Video: Zach Dennett of CVS Health On Next-Gen Loyalty and Convenience

Tech Transformation Podcast: CVS Health's Zach Dennett Talks Loyalty and Convenience

The Personalization Imperative: Creating Exceptional Experiences for the Modern Consumer

Walmart and Panera Bread Introduce New App Features for Streamlined Shopping, Ordering, and Delivery

GNC Investing in Omnichannel and Membership Personalization

Best Buy Experiences Second Quarter Declines; Invests Further in Technology, Member Benefits

Kum & Go Unveils New App and Loyalty Program

Don’t Let Retail Data Slip Away. Use It to Build Better Experiences.

Starbucks Continues Digital-First Drive into Personalization, Loyalty-Building, and Global Expansion