Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.
While AI and machine learning (ML) offer retailers great leaps toward offering exceptional customer experiences, customer data lies at the heart of these operations, and protecting that data will be key as retailers implement automation and personalization strategies.
The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.
We've moved beyond mass-market strategies straight into an era of instant gratification, real-time engagement and the desire for a frictionless customer experience. It's time that more retailers embrace AI to provide this.
In the past, retail warehouses made decisions based on historical data. But to meet today’s customers’ demands for on-demand delivery, the industry, and its technology, must shift. To uncover how retailers can best leverage the newest available AI technology, VARGO’s manager of solutions development & data analytics Brian Pulfer sat down with RIS for an exclusive Q&A on the topic.
Dive deeper into what benefits artificial intelligence and its core element, machine learning, can bring to the retail table; as well as what bottlenecks are likely to emerge, and how to deal with them.
Amid a charged crowd in Dallas, Kevin Sterneckert, CMO, Symphony RetailAI, opened the Xcelerate, Breathing AIR into Retail event. Uncover how two days packed with exciting presentations really drove home the idea that knowing your customers is the key to never losing them.
The Home Depot has made a huge move to use AI to battle shrink. RIS talks with the retailer’s VP of Asset Protection, Scott Glenn, to uncover how a home improvement retailer will utilize this next-gen retail tech.