In the past, retail warehouses made decisions based on historical data. But to meet today’s customers’ demands for on-demand delivery, the industry, and its technology, must shift.
It's critical that midsize retailers understand what AI is, what it means for their organization, and the key role analytics maturity plays in the success of AI initiatives.
To win in today’s hyper-competitive environment, retailers need to be able to turn massive amounts of data into actionable insight at a localized level.
The grocer redesigned its customer data by unlocking critical, previously siloed information. The initiative allowed Loblaw to customize offers at scale, resulting in personalized predictive deals delivered to millions of customers.
Williams-Sonoma’s ongoing tech improvements are bolstering the customer experience and growing engagement, which should continue to be a boon for the retailer as its digital transformation plays out.
Retail robotics are no longer science fiction. Automation is increasingly infiltrating the store, the warehouse, and the road as retailers pivot their strategies to become more customer-centric and to handle fulfillment needs.
Retail’s future would not be possible without innovative leaders willing to work hard to steer the industry forward. See which industry stalwarts were chosen for RIS’ annual look at retail’s most influential.
With shopper behaviors changing at the speed of always-on social media, retailers cannot afford to miss important shopper signals and fall even more out of touch with their customers’ realities.
Every couple of months a new term is introduced that takes the industry by storm only to disappear as quickly as it appeared. See what jargon joined the ranks of omnichannel, unified commerce and digital transformation as retail’s buzziest.
Retailers need to expand beyond conventional data if they are going to deliver a highly relevant, hyper-personalized path to purchase. Learn what you can do to provide experiences that truly matter.
The fight for market share continues to wage on. To emerge victorious retailers need a holistic view of their micro and macro markets ― a view that only geographic analytics can provide.
