Machine Learning

Value Chain and CX Investments: Sainsbury's, SpartanNash, and Casey’s Bolster Business Growth Efforts
Two of the companies are looking to transform their value chains, implementing enterprise-wide, supply chain-focused efforts. Meanwhile, SpartanNash is expanding on its robot success story.
Webinar On-Demand: ChatGPT and Other Trends Transforming Retail Customer Service
Unlock the future of retail customer service with our engaging webinar, "The Art of the Doable." Gain expert insights on generative AI, unified commerce, and data-driven personalization. Ideal for retail leaders, customer service pros, and tech enthusiasts. Watch now!
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Artificial Intelligence
Eyewear Retailer Zenni Optical Bolsters Search With AI and Machine Learning
Eyewear retailer Zenni Optical is enhancing its e-commerce search capability by introducing a new Image Search Tool, as well providing a new prescription reader tool, Prescription Scan.
Replenishment
The Best Replenishment System Might Be the One You Already Have — Just Feed It Better Data
As our post-pandemic economy continues to take shape, retailers across the spectrum continue their struggle with a common bottleneck: inconsistent replenishment. Artificial Intelligence and machine learning have taken a lead role in the solution.
Research and Reports
Collaborative, Tech-Driven Tools: Leveling Up the Retail Workforce
Technology has brought significant changes to the retail workforce. Today, these technologies can be used across broad segments of the employee experience.
Machine Learning
Mercari Launches ChatGPT-Powered Digital Shopping Assistant
One resale marketplace Mercari has added a ChatGPT-enabled shopping assistant, Merchat AI. Get the details.
Analytics
Amazon CEO Reveals Generative AI Vision in Shareholder Letter
Amazon enters the generative AI race with its Bedrock launch and CEO Andy Jassy notes he could write an entire letter on Generative AI as he thinks it will be "that transformative.” Learn why.
Supply Chain and Merchandising
Walmart Accelerates Investment in Supply Chain Technologies
Walmart has stepped up its supply chain investment efforts, outlining plans for 65 percent of its stores to be powered by automation technologies by the end of 2026. Get the details.
Special Reports
Managing Talent: Win-Win Workforce Management Strategies for the Retail Frontline
In this interactive report, RIS explores how retailers' strategic workforce technology investments are holding up amidst ongoing economic pressures and labor shortages, laying out a roadmap for future priorities and areas of opportunity.
Fulfillment
Walmart Further Elevates Its Fulfillment Centers With Agile Packaging Tech
Walmart’s next-generation FCs are being upgraded with packaging tech that can output significantly more boxes, increasing efficiency and reducing costs. Learn more about the company's FC strategy.
Workforce Management
Kroger, Home Depot, Dollar Tree & More: Earnings Show Retailers Investing in Growth and Innovation
Here is an overview of the latest round of investments from some of retail’s biggest players.
Artificial Intelligence
Help Wanted: Fewer Fears, More Training With AI’s Impact On the Future of Work
One of the most pressing questions on the minds of retail executives took center stage last week as the National AI Advisory Committee (NAIAC) met to discuss the evolving state of U.S.
Tech Transformation Videos
Tech Transformation Video: Imteaz Ahamed Of Reckitt Talks MACH
Learn why retailers and consumer goods companies are exploring the benefits of MACH technologies and what the future might hold for generative AI.
Tech Transformation Podcasts
Tech Transformation Podcast: Reckitt’s Imteaz Ahamed On Generative AI and ChatGPT
Unless you’ve been living under a rock, you’ve probably been inundated with news and hot takes on generative AI, including ChatGPT. But what does it mean for retail and consumer goods? There’s a massive amount of potential, and it’s moving really quickly.

A collection of news, articles and other featured content about Machine Learning.