Macy's to Hire 86K for Holidays

9/29/2014
Macy's, Inc. plans to hire seasonal associates for approximately 86,000 positions at its Macy's and Bloomingdale's stores, call centers, distribution centers and online fulfillment centers nationwide for the 2014 holiday season. The company's 2014 season hiring plan compares to approximately 83,000 in 2013 (an increase of about 3.6 percent).

"Macy's and Bloomingdale's are favorite places to shop throughout the holidays, and we strive to welcome and serve our customers with a consistently high level of care and attention, whether they are shopping in stores, online via desktop or on mobile devices," said Terry J. Lundgren, Macy's, Inc. chairman and CEO. "We first offer our current associates the opportunity to work extra hours over the holidays, then supplement our ongoing workforce with seasonal hires. All of our associates enjoy a special experience working in our fast-paced business during this festive time of the year."

Seasonal associates at Macy's and Bloomingdale's serve customers on the selling floor, work in store operations positions, interact with customers via the telephone in call centers, and staff the distribution and fulfillment centers that coordinate shipments to stores and directly to customers who buy online or via mobile.

In particular, the seasonal workforce has grown in recent years in the company's network of online fulfillment centers in support of increased sales generated by the company's Omnichannel business strategy. In 2014, approximately 10,000 of the 86,000 total seasonal positions will be based in the direct-to-consumer fulfillment megacenters in Martinsburg, WV; Goodyear, AZ, Portland, TN, and Cheshire, CT, and well as in product-specific fulfillment centers in Sacramento, CA, Stone Mountain, GA, Secaucus, NJ, and Joppa, MD.

The seasonal hiring plan also includes the following:
  • About 1,125 associates will be hired to interact with customers via telephone, email and online chat at customer service centers in Mason, Ohio; Clearwater, FL; Tempe, AZ; and St. Louis, MO.
  • Approximately 3,000 positions will be assigned to work in the fulfillment areas of Macy's and Bloomingdale's stores that are equipped to fill and ship orders directly to customers, as well as to support the Buy Online Pickup in Store service available in every location.
  • More than 850 persons will be hired across the country to support the 88th annual Macy's Thanksgiving Day Parade®, Santalands and other iconic holiday events.
"These seasonal positions represent much-needed jobs for America, and they fill an important niche in the employment spectrum. Especially at the holidays, we employ students working during break to help pay tuition, retirees seeking to remain active and individuals from many walks of life wanting to supplement their income. We are proud to offer them this opportunity to work in a fun, fast-paced and respectful environment," Lundgren said.

Most seasonal positions are part-time, often with flexibility to fit the availability of the individuals hired. Many positions require the applicant to work evenings, weekends or overnight. In some cases, temporary seasonal associates are offered open year-round positions based on their skills and performance over the holiday season.

Applications for seasonal positions at Macy's and Bloomingdale's are being accepted at www.macysJOBS.com and www.bloomingdalesJOBS.com. Candidates who submit applications online will receive a response via email. Hiring for store sales positions will begin in mid-October. The company has already begun hiring for sales support positions, such as in distribution centers, call centers and store receiving.

"We have many examples of associates who started with us in temporary seasonal positions and stayed to enjoy a long and fulfilling career with our company. Seasonal employment is often an opportunity to get to know potential future employees and to identify talent that we can recruit as needs arise," Lundgren said. "The holidays are a magical time of year, and helping customers select gifts from Macy's and Bloomingdale's is a special experience that generations of associates have enjoyed and found rewarding."

Macy's, Inc. employs about 172,500 associates on a year-round basis.
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