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09/22/2021

Macy’s Reveals Holiday Plans

The department store retailer will hold a massive event to prepare for the approaching peak selling season and seeks to fill many technology and fulfillment roles. Get the details.
Jamie Grill-Goodman
Senior Editor
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Macy’s is holding a national hiring event on Thursday, September 23, 2021, to kick off plans to hire approximately 76,000 full- and part-time employees at its Macy’s, Bloomingdale’s and Bluemercury stores, call centers, distribution and fulfillment centers, as well as fill 200 technology roles.

Approximately 21,200 of the 76,000 positions are for fulfillment center workers — such as warehouse colleagues and forklift drivers—who work on receiving, sorting, picking, packing and shipping orders placed online at macys.com or through Macy’s mobile app. Approximately 50,000 Macy’s colleagues, 4,100 Bloomingdale’s colleagues and 315 Bluemercury colleagues will be hired for mostly positions on the customer sales and experience team, as well as within merchandising and operations.

[See also: 2021 Holiday Retail Forecasts and Predictions]

Fulfillment Center Positions

Most of the fulfillment center positions are located in Goodyear, AZ; Sacramento, CA; Cheshire, CT; Joppa, MD; North Jackson, OH; Secaucus, NJ; Tulsa, OK; Portland, TN; and Martinsburg, WV.

These facilities will participate in Macy’s national hiring event on September 23 from 10 a.m. to 7 p.m. in local time zones, while Macy’s remaining fulfillment centers are holding hiring events from 10 a.m. to 4 p.m.

Macy’s Technology Jobs

Macy’s Technology has more than 200 technology-based job opportunities currently available at its Johns Creek campus in the suburbs of Atlanta as the company expands its focus on improving the omnichannel shopping experience and evolving its technology platforms as part of its Polaris strategy. The majority of the available roles are centered on software development, including junior and senior-level software engineers, as well as software architects to guide technology strategy, lead design, configuration and implementation.

“Macy’s, Inc. colleagues are the foundation of the best-in-class shopping experience that customers know and love from our brands, whether they’re shopping in store, online or on our mobile apps,” said Danielle Kirgan, Macy’s, Inc. chief transformation and human resources officer. “We are proud to provide colleagues with ample opportunities and resources to grow in a dynamic, collaborative and inclusive environment during the holidays and every day of the year. Macy’s, Inc. offers competitive pay, flexible scheduling, optional overtime and additional incentives whether a colleague is joining our team to temporarily supplement their income and benefit from our merchandise discount or to help shape the future of an iconic retailer through a more permanent position.”

Macy's Hiring Event

Approximately 48,000 of the 76,000 roles are for the holiday season, while the remaining roles are permanent opportunities. The retailer also noted that nearly one third of Macy’s nameplate store leadership started their careers at Macy’s during the holiday season and in 2020 more than 6,100 seasonal colleagues joined the company permanently after the holiday season.

The national hiring event on September 23 will go on at more than 500 stores across the country. Candidates are encouraged to apply online in advance at macysjobs.com, bloomingdalesjobs.com and bluemercury.com. Macy’s, Inc. conducts most interviews for store positions online and the process takes as little as five minutes for seasonal roles and is available 24/7. Applicants often receive an offer the same day they apply. Walk-in applicants are also welcome for an on-the-spot interview during the hiring event.

Macy’s Credit and Customer Service (MCCS)

Approximately 300 MCCS colleagues will be hired to support the digital and in-store shopping experience and manage relationships with our omnichannel and credit cardholder customers. These roles focus on supporting customer needs throughout the omnichannel experience and solving problems so customers can return to shopping their favorite store.