“Macys.com has become one of the most successful online shopping destinations for apparel, jewelry, accessories, cosmetics, gifts and home products,” says Peter Sachse, chief marketing officer of Macy’s. “In response to requests from our loyal customers, we are implementing this extremely user-friendly shipping policy that does not require special codes and is available every day of the year, not just during promotional periods or holidays. We think our customers will enjoy the savings and convenience of this special offer.”
With this new hassle-free shipping policy, Macy’s becomes one of a select few national retailers to offer free shipping within the United States. The shipping savings also extend to beauty products, with free shipping for purchases of over $50. In addition, to make the shopping experience convenient for customers spending less than $99 on apparel, jewelry and home goods, macys.com will implement an $8 flat-fee shipping process to deliver these goods (with some exclusions). Additionally, most items purchased on macys.com can be easily returned by mail or to a Macy’s store, with original proof of purchase.The free shipping policies are subject to the minimum purchase amounts outlined and do not include gift wrap charges, purchases of gift cards or tax. The policy only applies to standard shipping to one location and may be applied to premium and overnight shipping for an upgrade fee. Additionally, the free shipping offer does not apply to Coach, furniture, rugs, mattresses, items shipped to US territories or APO/FPO addresses, Macy’s store purchases or prior purchases. Due to size and/or weight, certain items will bear a shipping surcharge.