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A collection of news, articles and other featured content from RIS Magazine Issues.

Privacy, AI, and Data: Impacting the Changing Landscape of Customer Experience

While AI and machine learning (ML) offer retailers great leaps toward offering exceptional customer experiences, customer data lies at the heart of these operations, and protecting that data will be key as retailers implement automation and personalization strategies.

2020 Store Experience Study

2020 Store Experience Study: Convergence of Store and Digital Technology Redefines Retail

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

Amazon and Walmart are still battling it out for retail dominance with breakneck innovations and technology investments. Last time we reported on how these two giants stack up, readers voted on who was winning in five key areas. Get the results and updates on where they are today in these critical growth areas.

As the name implies, the NRF Big Show is mammoth. Three short days is never enough to see everything--but never fear. RIS’ annual look at the key sessions, events and trends from this year’s show will catch you up on what you might have missed.

There are few better metrics of success than being admired by your peers. Check out this ranking of the 10 retailers that thousands of executives, directors and analysts admire the most.

Retail has been rapidly evolving and 2020 will be no different. To stay ahead, retailers need to know the hot trends before they emerge. You don’t want to miss industry insider Justin Honaman’s annual look at the top retail tech trends to watch in the New Year.

Buy-online-pickup-in-store, better known as BOPIS, isn’t just a trend — it’s becoming a staple of modern retail. RIS takes a look at how far the retail industry has come with this tech and examines where top retailers are with their BOPIS plans in 2020.

Retail is undergoing a period of rapid evolution, and much of that change is being introduced by new players in the market. Now in its second year, RIS takes a look at the retail startups we believe are having the greatest impact on the industry thanks to their unique business models.

CVS plans more store closings and has gained supporting metrics to its “rapid rollout” of 1,500 HealthHubs concept stores. Uncover the drugstore chain’s latest retail footprint plans and updates to its digital transformation.

With digital disrupting the industry and consumers demanding more personalized experiences in stores, retailers must keep pace with the accompanying technology investments, or face being left behind.

RIS' annual curated look at the critical events and sessions from retail's biggest event of the year. Check out this must-read resource before you hit the show floor.

A common thread among today’s successful retailers are stores with fast, convenient, omnichannel services. Find specific smart store technologies and strategies to implement in this Targeted Research report.

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