Retaining your best customers is crucial in a tough economy, and loyalty programs are a powerful tool to do so. They also provide a strong platform for permission-based marketing to customers' own digital devices.
Department stores have come full circle as prime shopping destinations. Through digital initiatives, investments in technology and store remodels, departments stores that play their cards right will remain for the long haul.
Download this Roadmap report and discover the key milestones retailers must reach as they implement cutting-edge, in-store digital solutions designed to bring the omnichannel experience to the next level.
As mall traffic continues to slow many specialty retailers have experienced less than stellar results, while those that were able to thrive in this environment are setting the standard for success. See who joined Best Buy, Under Armour and Ulta in RIS' annual ranking of the top players in the specialty segment.
Home Depot continues to work on efficiency and simplification for its customers and employees' experiences. Find out what Paul Deveno, regional VP of New England, had to say about the technology the home improvement retailer is employing to improve the store experience—for everyone.