Home Depot continues to work on efficiency and simplification for its customers and employees' experiences. Find out what Paul Deveno, regional VP of New England, had to say about the technology the home improvement retailer is employing to improve the store experience—for everyone.
Artificial intelligence is at the peak of the hype cycle so you know what comes next, right? Some sort of trough or plateau maybe? Not this time. The reality is the famous hype cycle with its curvilinear shapes and text overlays is dead, killed by Moore’s law and the accelerating pace of change.
Retaining your best customers is crucial in a tough economy, and loyalty programs are a powerful tool to do so. They also provide a strong platform for permission-based marketing to customers' own digital devices.