RIS’ highly anticipated benchmark research report ranks the maturity and investment plans of more than 80 different retail technologies. Find out how your tech stack holds up against the industry’s best.
RIS sits down with Ricky Joshi, Saatva’s chief strategy officer, to uncover how the luxury mattresses and home furnishings retailer's Viewing Room concept defines a new breed of retail stores, how data and technology are infused into operations, and what the store of the future looks like in a post-COVID world.
It's critical for retailers to ensure a seamless, in-store experience from start to finish this holiday season. In order to facilitate successful consumer journeys, retailers must embrace flexibility and adopt an “always on” approach.
During this hyper-competitive retail landscape, Ulta Beauty is getting creative in its efforts to build loyal customers, including leveraging digital experiences and experimenting with mobile point-of-sale to develop personalized interactions.
A fast-evolving market is forcing retailers to accelerate their transition to fully digitized stores. But smart tech innovations put a lot of demands on the network. Find out which elements of a strong digital infrastructure are especially important to ensure these technologies deliver a great customer experience. Agile, digitally enabled retailers rely on key store technologies to quickly adapt to change. Here are the must-have capabilities to ensure your digital infrastructure is up to the task.
COVID-19 has accelerated the need for retailers to significantly alter and enhance their operating models, incorporating best practices and technologies that empower employees to function as high-value, knowledgeable, customer-oriented members of the team.
More than ever before, retailers must understand their customer-facing employees’ role and undertake initiatives to ensure that frontline employees remain safe, empowered, and satisfied on the job. Developing and acting upon this understanding is critical if retailers are to succeed in the wake of COVID-19 and beyond.