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Mobile Commerce

A collection of news, articles and other featured content about Mobile Commerce.

2020 Holiday Retail Forecasts and Predictions

RIS scours the data available to give you a peek at what 2020’s holiday peak season will look like.

How Dick’s Sporting Goods Is Winning the E-Commerce Game

Dick’s Sporting Goods posted its highest quarterly sales and earnings ever, as more people spent time exercising outdoors and at home, and its e-commerce sales exploded 194%. Learn why president Lauren Hobart says curbside contactless pickup is a business that's “here to stay.”

Apparel Retailer Ralph Lauren took the top spot in this fourth annual e-commerce report. Find out which retailers joined the apparel retailer on the list and the Top 10 Fastest Loading Retail Sites.

The Kroger Co. is piloting a way for shoppers to use their mobile devices to checkout using NFC technology – eliminating physical contact. Get the details.

Wayfair saw “unprecedented demand” and “record numbers of new and repeat customers” in its second quarter of 2020, as shoppers turned to improving their homes during the pandemic and shopping online. Hear what CEO Niraj Shah has to say about e-commerce adoption going forward.

Online travel bags and accessories retailer eBags has had its finger on the pulse of technology for the last 22 years, a trait that has proven especially helpful during the COVID-19 pandemic.

Faced with an immediate need in its communities, the team at Little Greek Fresh Grill moved quickly to help its consumers during COVID-19. Learn how the chain is making a big difference and the tech it used to change its model up within days.

In a glimpse of when physical retail may pick back up in the U.S., Starbucks said it plans to have most of its domestic company-operated stores open again by early June. However, the Starbucks experience will be a bit different. Hint: Consumers who weren’t using Mobile Order before had better get used to the idea now.

Wegmans' new mobile app help get its customers in and out of stores more quickly.

Walmart said while it’s discontinuing the text-based, personal-shopping service Jet black, what it learned from the relationship will live on.

2020 Store Experience Study

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

While exhausted retailers might want the 2020 holiday shopping season to be the last thing on their minds right now, there is actually no better time than the present to consider how technologies will impact your in-store experience in the year ahead. Here are four things retailers should keep in mind while building their retail strategy for 2020 and beyond.

While mobile services are booming, many retailers have struggled managing their mobile deployments correctly with challenges sometimes outweighing benefits. Learn how to optimize deployment.

Changing consumer attitudes and evolving technology are poised to push resale retail into the mainstream. Hear from Mercari’s head of communications on how it leverages technology to succeed and how its growth is a testament to resale’s vitality.

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