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27th Annual Retail Tech Study

Find out in the 27th Annual RIS/Gartner Retail Technology Study how retailers are responding to fast-moving changes in the marketplace by investing in game-changing technology.

The five cutting-edge retailers highlighted in this cover story are driving the industry forward thanks to a dedication to technological innovation that furthers their unique position in the market.

Williams-Sonoma's e-commerce revenues grew to almost 52% of total revenues. Now the company is setting its sights on investing in the digital customer experience. Uncover the retailer's 2017 plans and details of Pottery Barn's new augmented reality app & 3D design tools.

An e-commerce platform enables retailers to take online orders, make transactions, take payment, display photos of merchandise, manage a product catalog, set prices, create promotions, and more.

As a home improvement retailer The Home Depot’s success will always be tied to the ebbs and flows of the housing market. And with new home sales at their highest levels since 2007, the past year has been a rousing success for the retailer.

Nordstrom, Inc. plans to invest 40% of its capital plan towards modernizing its tech platform, delivering digital and mobile enhancements, and expanding its fulfillment network. Read on to uncover the retailer's additional plans to modernize the customer experience.

Download this Retail IQ report and discover how leading retailers are leveraging in-store digital technology to ensure associates are able to provide consumers with the personalized service they demand.

While many retailers struggled over the holidays, Walmart unwrapped rising revenue and e-commerce sales during the important holiday quarter. Now it's working on expanding store pickup and app capabilities.

As the role of brick-and-mortar stores evolves with the growth of online sales, retailers' success will hinge on how well their employees create stand-out customer experiences.

There’s a large list of retailers starting to be referred to as "v-commerce" brands — a digitally-native virtual brand. Like today’s evolving shopper, they are nothing like their forefathers. Find out what retailers can learn from them.

New technologies are being introduced at an unprecedented pace, making truly game-changing innovations more difficult to pick out from the crowd.

As consumer behavior changes, will a $7 billion investment be enough to help Target evolve? Find out the retailer's plans. 

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