IKEA U.S. is opening two new planning studios in Long Beach and Arcadia, CA, — the first IKEA planning studios on the West Coast.
The new Los Angeles touchpoints will focus on providing inspiration and smart home solutions for city living as IKEA continues to transform to better meet the needs of California customers. At these stores, IKEA customers will be able to book appointments and get support from design specialists, and the IKEA team will make sure that everything a customer orders is transported to their home or to another point of delivery.
On August 29th at 10 am PST, IKEA U.S. cut the ribbon for the grand opening of IKEA Long Beach in the Long Beach Towne Center. IKEA Arcadia opens its doors in the Westfield Santa Anita Shopping Mall on August 31st. The two centrally located planning studios join four full-size IKEA stores in the greater Los Angeles market.
IKEA customers will be able to book appointments and get support from design specialists with planning and ordering home furnishing solutions that require a bit more help – such as kitchens, bedrooms, and bathrooms. While customers are unable to take home any products on their shopping day, the IKEA team will make sure that everything a customer orders is transported to their home or to another convenient point of delivery. The concept for these studios is based on extensive market research to understand consumers, what logistical barriers they face, how they like to shop, how they live at home, and more.
“The new IKEA planning studios offer a unique experience with convenience in mind, and they are tailored for L.A. living. IKEA is consistently transforming to better meet the needs of our customers in California and beyond,” said Javier Quiñones, CEO & chief sustainability officer, IKEA U.S. “We don’t want to stop pushing the envelope when it comes to accessibility and affordability. IKEA is strongly committed to the communities in which we operate. We look forward to being a good partner to both Long Beach and Arcadia, and to welcoming its residents as part of the IKEA experience.”
On each grand opening day, IKEA customers can enjoy games, workshops, giveaways, and the opportunity to become IKEA Family Members for more exclusive perks throughout the day.
“The all-new Planning Studios in Arcadia and Long Beach will allow customers to meet with professional consultants who can help them optimize their living space,” said Gustavo Tinajero, Greater Los Angeles market area manager at IKEA U.S. “With full-service delivery, this is a new, intimate experience that’s uniquely IKEA and uniquely L.A. We are thrilled to be opening the first IKEA planning studios on the West Coast, continuing to create customer meeting points that are more accessible and convenient to the many people of the L.A. market while continuing to offer smart and affordable home solutions.”
In addition to opening new store formats in city centers, IKEA has made significant investments to enhance its e-commerce experience and service offerings, including new lower priced shipping & delivery, Click & Collect, and TaskRabbit assembly services.