NIC+ZOE Deploys Springboard POS for Inaugural Store

NIC+ZOE chose Springboard Retail's Cloud POS and retail management platform to accelerate sales and customer engagement as the brand launches its first store in Boston's Shops at Prudential Center.

As it prepared to expand from wholesale and e-commerce to brick-and-mortar retail, NIC+ZOE wanted a platform that was easy to deploy and easy to learn, in order to remain focused on getting its first store ready for customers as quickly as possible. The brand chose Springboard Retail's Cloud POS for its ability to quickly scale, manage multichannel demands, and handle inventory control and reporting effortlessly - all while meeting a tight rollout timeframe and providing excellent customer service.

"We chose Springboard for its ability to help us manage inventory and meet customer requests, and to quickly identify our best selling merchandise to design the store for maximum revenue potential," said Susie Mulder, CEO, NIC+ZOE. "Springboard was able to do all of this very quickly to ensure we were customer-ready for our launch. It is so easy to use, its positive impact was immediate and any time we had a question, the support team went above and beyond to help."

  • Mobile dashboards for customer insights anywhere, anytime: With Springboard's custom dashboards and mobile capabilities, NIC+ZOE know everything they need to know – in the manner in which they want to know it – anytime, anywhere, enabling store associates to make more intelligent product recommendations with customers on the sales floor – increasing profitability and customer satisfaction.
  • Real-time company-wide inventory visibility and distributed order management: Springboard allows NIC+ZOE to fill orders placed on their website from their store. And also allows sales associates to place customer orders in the store for items in stock elsewhere.
  • Easy, custom reporting to increase sales and profitability: Springboard enables NIC+ZOE to customize reports to track what's most important to their needs, with real-time actionable data on daily store performance, customers and inventory – to understand what is selling and who is buying, for smarter merchandising and special offers that increase profit margins.
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