Creating a culture around the customer and their needs has become a roadmap to success for retail stores in an age where online shopping provides shoppers an easier alternative to trekking outside. To update and inspire you, RIS takes a vivid look at the most fascinating customer-centric stores of 2019 and the next-gen tech they spotlight. If you want to remain relevant in 2020, don’t miss this.
With millions of visitors each year, one of children’s wear retailer Jacadi’s main goals is to ensure each shopper has a user journey that resonates. Uncover how Jacadi leverages the power of personalization to get closer to their customers and increase the relevancy of each and every customer engagement.
Target reported a remarkable third quarter of 2019 and has plenty of reasons to be confident this holiday season, from its stores driving growth, to its accelerating digital channels. Here we examine ten ways Target is leading the retail rebound.
CVS plans more store closings and has gained supporting metrics to its “rapid rollout” of 1,500 HealthHubs concept stores. Uncover the drugstore chain’s latest retail footprint plans and updates to its digital transformation.
True digital transformation can only take place when retailers have a 360-degree view of the consumer. Download this exclusive infographic to discover how having unified customer data allows retailers to personalize shoppers’ experiences and target them at the right time via the right channel.