Omnichannel

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Omnichannel

Collegiate retail is experiencing disruption, as campus stores now have to compete with Amazon for merchandise sales and textbook rentals. Discover how The Duck Store implemented a unified cloud platform to provide top-notch omnichannel service to its loyal customers.

The ambitious Restock Kroger initiative uses shopper data and experiential technology to reposition the retailer for the modern marketplace. Read on to learn how Kroger is leveraging its analytic prowess to accelerate its customer-centric strategy.

Retailers are looking for a blueprint to make the shift to customer-first commerce. Download this benchmark research report to find out how.

As Amazon shakes up grocery retailers, Costco rolls out two new delivery options. Will it be enough for the retailer to compete?

The shoe and accessories retailer is marching its way into the future with new in-store tech, store designs, fulfillment plans and a new loyalty program. Find out about the proprietary store technology DSW is co-developing, watch the company's new mission video, and more.

Shoppers want a customized online buying experience that’s fast, easy, and simple, and Content-as-a-Service (CaaS) is the surest way of satisfying them. CaaS is a method of delivering content with speed and consistency while reaching customers on their channel of choice.

The retailer introduced a new strategic direction as its traditional approach continues to falter. Learn the details of the new vision and strategic acquisition and why it believes business services is the key to its future.

Fashion retailer Chico’s FAS' financial results fell short of the goals the company set, but its upcoming cap ex of $60 million will provide ongoing enhancements to its omnichannel and digital capabilities. Find out what the fashion retailer is working on to drive sales.

IKEA agreed to acquire online marketplace TaskRabbit, eliminating the need for shoppers to DIY assemble the retailer's products.

Ulta Beauty is enjoying unprecedented sales growth both in-store and out thanks to a commitment to technological innovation and a differentiated assortment. Learn the five key growth areas the cosmetics retailer continues to focus on to stay ahead of the competition.

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