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Omnichannel

A collection of news, articles and other featured content about Omnichannel.

The Digital Shopper: 3 Trends Reviving Growth and Profitability for the Grocery Industry

This transformation of the traditional consumer into a digital shopper is undoubtedly on the fast track. However, how will it change how grocers start moving toward recovery and planning for a future of resilient growth and profitability?

5 Tips To Build a Post-COVID-19 Retail Strategy

Retailers have spent the past few months putting out fires, with no extra time to plan for the future. As physical stores reopen, here are five things to help you refocus your strategy and stay ready for anything.

A recent survey about the impact of COVID-19 on consumer shopping habits and attitudes offers a glimpse the opportunities that lie ahead for retailers.

Omnichannel technology has become a survival tool for handling unexpected pivots and spikes in demand. This takes a look at the top three strategies retailers are employing to help mitigate the ongoing impact of the pandemic.

Men’s fashion retailer Haber Holding is accelerating its omnichannel transformation across its 170-plus stores.  

Holiday planning 2020 will be “like no other,” according to Kohl’s CEO, Michelle Gass. To succeed, retailers need to make sharp adjustments to align with changes in consumer behavior caused by the at-home economy.

A recent survey of 8,000 back-to-school shoppers indicates what consumers are looking for this year, and it's a lot more than just pencils and notebooks.

Although the health crisis effectively put the kibosh on most celebrations, consumers stuck at home still did their best to whoop it up.

Your customer is the point of sale wherever they go, so it’s very important for retailers to utilize customer insights to understand the customer journey through a blended channel of technology, physical outlets and customer experience.

The patterns of human traffic have changed in unique ways cross-regionally, and there are some successful strategies retailers can take to make an impact now and pay dividends down the road.

Bed Bath & Beyond will close about 21% of its store fleet over the next two years as it invests in its digital transformation.

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