A common thread among today’s successful retailers are stores with fast, convenient, omnichannel services. Find specific smart store technologies and strategies to implement in this Targeted Research report.
Big Lots is investing in next-gen technology to curate a unified view of shoppers’ physical, digital and omnichannel journeys to provide a meaningful and memorable path to purchase and increase loyalty.
How can reverse logistics processes find a middle ground for returns that are both convenient for the customer and optimal for a retailer’s bottom line? With the right technology, retailers can institute multi-channel return options and in turn, reduce wasted inventory and maintain a quality customer experience.
No matter how successful your retail organization is the hard cold fact is that your technology and underlying systems are racing toward obsolescence. For example, if your organization was founded in 2009 its technology and underlying systems are 10 years out of date.
Together, Kibo and Monetate will provide retailers with a powerful set of solutions to curate personalized customer experiences across channels. See what the deal means for customers of both solution providers.