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Omnichannel

A collection of news, articles and other featured content about Omnichannel.

The specialty retailer has snagged a veteran retail and CG executive to drive its turnaround and power future growth. See which female leader was given the reigns.

You do not want to miss this inaugural list of 75 of the most innovative companies in retail technology.

The 2018 Retail Technology Innovation Index is the industry’s only algorithm-based index that highlights the most innovative technology companies successfully advancing retailer businesses.  

One of the best ways for retailers to differentiate themselves from others is to master the art of delivering exceptional customer experience (CX) by leveraging next-gen tools. However, the recipe for CX success doesn't just lie in technology, but also the human touch.

Artificial intelligence (AI) promises category managers the ability to act on real-time insights delivered by customer behavior data. But, to reap the rewards, they need to move beyond the limitations of traditional legacy system and manual process approaches.

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