Omnichannel

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Omnichannel

A collection of news, articles and other featured content about Omnichannel.

RIS' annual curated look at the critical events and sessions from retail's biggest event of the year. Check out this must-read resource before you hit the show floor.

A common thread among today’s successful retailers are stores with fast, convenient, omnichannel services. Find specific smart store technologies and strategies to implement in this Targeted Research report.

Today the channel is the customer. Ensuring a seamless transition between online and offline requires a holistic approach from the top-down - but it is possible to achieve.

Register now! Date: Dec 17, 2019 @ 11 AM EST In this unique RIS News webinar, grocery is singled out as the hottest segment in retail for tech-driven innovation.

Big Lots is investing in next-gen technology to curate a unified view of shoppers’ physical, digital and omnichannel journeys to provide a meaningful and memorable path to purchase and increase loyalty.

How can reverse logistics processes find a middle ground for returns that are both convenient for the customer and optimal for a retailer’s bottom line? With the right technology, retailers can institute multi-channel return options and in turn, reduce wasted inventory and maintain a quality customer experience.   

The long-time chief executive is stepping down. See who is taking the reins on an interim basis and Gap’s go-forward strategy as it searches for a new boss.

VIEW ON-DEMAND   No matter how successful your retail organization is the hard cold fact is that your technology and underlying systems are racing toward obsolescence. For example, if your organization was founded in 2009 its technology and underlying systems are 10 years out of date.

View On-Demand!   Mobile services are booming in retail ranging from shoppers using mobile apps while in stores to sales associates using mobile devices to deliver omnichannel experiences to shoppers.

Together, Kibo and Monetate will provide retailers with a powerful set of solutions to curate personalized customer experiences across channels. See what the deal means for customers of both solution providers.

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