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Omnichannel

A collection of news, articles and other featured content about Omnichannel.

Pet Supplies Plus Finds a Buyer for $700M

Sentinel Capital Partners plans to sell Pet Supplies Plus, the third largest pet specialty chain in the U.S., for $700 million. Find out which company will acquire the franchisor and operator.

In riding today’s digital sales wave, Bed Bath & Beyond is driving momentum through increased buy-online-pickup-in-store (BOPIS) and IT investments.

With most shoppers already primed for an omnichannel shopping journey, it’s time for retailers to leverage technologies that offer a seamless experience across channels and help consumers feel safe when shopping in-stores.

Swedish fashion retailer Filippa K is leveraging RFID to improve its inventory accuracy and increase product availability throughout its retail supply chains and stores.

Shopping must stimulate the reward system in the brain from the initial contact with the salesperson and in-store environment to the goods themselves to spending money. Treating oneself to something must be more fun than waiting for a future delivery.

No one is expecting an easy road, but there are signs that retailers are ready and eager to build on their experiences in order to emerge stronger and smarter from the pandemic.

Retail sales dipped in November as consumers put the brakes on their holiday spending. Get the breakdown on category sales.

Uncover how Best Buy Canada is updating its in-store POS and loyalty to integrate with its e-commerce.

This year slingshot click-and-collect services into use and now are becoming accustomed to conveniences like BOPIS and curbside pickup. RIS takes a look at the latest click-and-collect headway made from four top retailers.

A new survey reveals how holiday shopping behaviors will be different this year, as consumers blend a variety of digital and omnichannel shopping options to get the safe and engaging shopping experiences they desire.

It's critical for retailers to ensure a seamless, in-store experience from start to finish this holiday season. In order to facilitate successful consumer journeys, retailers must embrace flexibility and adopt an “always on” approach.

U.S. retail sales inched up just 0.3% in October, according to the Commerce Department, marking the smallest increase since the pandemic recovery began in May. Despite this, we could still experience a promising holiday selling season.

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