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Omnichannel

A collection of news, articles and other featured content about Omnichannel.

Target to Test Downstream Sort Centers to Keep Up with ‘Jaw-Dropping’ Digital Growth

Like Walmart, Target’s omnichannel capabilities were put to the test during Q1, and it passed with flying colors thanks to an ability to leverage its store fleet.

Walmart aced the omnichannel test during its first quarter, leveraging its store fleet to reach consumers in its stores and online.

While the numbers weren’t unanticipated, they still served as a stark confirmation of the disruption wrought by the spread of COVID-19.

The annual ranking of food retailers looks a little different this year.

A POS is the hub of every business action, but what many retailers still don’t realize is its powerful role in unlocking customer loyalty and higher revenue. 

Build-A-Bear Workshop, known for its in-store retail experience, has launched a new online program and is donating teddy bears to children impacted by COVID-19.

Bed Bath & Beyond is quickly pivoting to face changing shopping habits and store closures due to the coronavirus pandemic, prioritizing around $250 million to support omnichannel operations in 2020 and beyond. Find out how it’s converting 25% of stores to fulfillment centers, rolling out curbside pickup and more in the face of change.

Shopper habits were already rapidly evolving with the developments of e-commerce, frictionless commerce, and sustainability concerns. Then, in the face of COVID-19 pandemic, the speed of change has been unlike anything seen before.

With 30 years of experience as a Sears and Neiman Marcus executive and a strategic advisor, Steve Dennis has seen his share of retail disruption.

The company has expanded its buy-online-pickup-in-store (BOPIS) service with a curbside option as a response to combat the spread of the new coronavirus.

An altered landscape will emerge for both consumers and retailers after Covid-19 passes. Here’s a look at some long-lasting effects to plan for.

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