Omnichannel

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Omnichannel

A collection of news, articles and other featured content about Omnichannel.

The specialty retailer’s new cutting-edge point of sale solution combines commerce, customer engagement, inventory and fulfillment into a single omnichannel system of record.

The former CEO of Hudson’s Bay is back in the corner suite at another large national chain. See where the industry veteran is headed.

Retail’s future would not be possible without innovative leaders willing to work hard to steer the industry forward. See which industry stalwarts were chosen for RIS’ annual look at retail’s most influential.

Edgewell Personal Care, the parent company of Schick, Playtex, and others, has brought the online shaving and personal care retailer into the fold. Learn the details of the transaction and what it means for both companies.

The 2019 Aptos Engage conference hit many powerful notes currently resonating in retail, including AI, microservices architecture, personalization, digital transformation and more. But the most important may have been the embrace of an agile mindset.

After 27 years at the retailer the long-running CEO has announced his departure. Learn the details and who will be steering the ship following his exit.

DSW’s SVP of customer experience and operations gives a behind the scenes look at the retailer’s omni evolution in this exclusive one-on-one with RIS.

The fight for market share continues to wage on. To emerge victorious retailers need a holistic view of their micro and macro markets ― a view that only geographic analytics can provide.

The home goods retailer disputes S&P’s assertion that its potential for bankruptcy continues to increase in the face of significant deterioration of performance.

With so much riding on effective inventory management it is surprising that many retailers struggle to master their supply networks, which are key to achieving financial goals and customer satisfaction.

Leading indoor cycling brand deploys a unified commerce cloud suite to streamline order management and improve customer experience across its expanding network.

The blockbuster lawsuit alleges Sears’ former CEO drove the company into bankruptcy, stripping the retailer of its assets and preventing it from paying off debts. Learn the latest on these devastating claims.

The athletic apparel retailer plans to fuel growth through product innovation, integrated omni-guest experiences, and deeper expansion into key markets around the world. Hear how lululemon plans to make its vision a reality.

Lee Holman, IHL Group; David Dorf, Infor Retail; and Joe Skorupa, RIS News discuss the trends and technology that will play a major role in 2019. The trio of industry leaders also review the results from RIS’ annual Retail Technology Study.

Amazon customers can return online purchases with or without shipping packaging at all Kohl’s stores starting this summer. Learn the details of the unique partnership.

Reinventing retail is an obligation to the consumer, an essential commitment that is critical in a dynamic, fast-moving and fiercely competitive marketplace.

Before shoppers hit the buy button the decision to purchase is impacted by various factors including returns policies, fulfillment options and speed of delivery. Once the order is placed every second counts and those retailers that fail to deliver on fulfillment promises will lose customers.

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