Omnichannel

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Omnichannel

A collection of news, articles and other featured content about Omnichannel.

The NRF Big Show is the world’s greatest showcase for technology designed to create exceptional shopping experiences. Retailers go to the show to listen and learn.

Buy-online-pickup-in-store, better known as BOPIS, isn’t just a trend — it’s becoming a staple of modern retail. RIS takes a look at how far the retail industry has come with this tech and examines where top retailers are with their BOPIS plans in 2020.

While mobile services are booming, many retailers have struggled managing their mobile deployments correctly with challenges sometimes outweighing benefits. Learn how to optimize deployment.

RIS' annual curated look at the critical events and sessions from retail's biggest event of the year. Check out this must-read resource before you hit the show floor.

A common thread among today’s successful retailers are stores with fast, convenient, omnichannel services. Find specific smart store technologies and strategies to implement in this Targeted Research report.

In its second big c-suite move this month, Tractor Supply Company has promoted Letitia Webster, a 2018 RIS Top Women in Retail Tech award winner, to senior vice president of Ecommerce. Get the details.

Rite Aid crushed earnings estimates for its third quarter 2020, but said it still has “important work ahead” and will reveal its comprehensive strategy soon. Take a peek into its digital plans.

Say adios to a record number of stores that failed in 2019. They will not be missed except as an example of what not to do. Find out specific steps to take to avoid making 2020 another record year.

Today the channel is the customer. Ensuring a seamless transition between online and offline requires a holistic approach from the top-down - but it is possible to achieve.

VIEW ON-DEMAND   In this unique RIS News webinar, grocery is singled out as the hottest segment in retail for tech-driven innovation.

Big Lots is investing in next-gen technology to curate a unified view of shoppers’ physical, digital and omnichannel journeys to provide a meaningful and memorable path to purchase and increase loyalty.

The long-time chief executive is stepping down. See who is taking the reins on an interim basis and Gap’s go-forward strategy as it searches for a new boss.

How can reverse logistics processes find a middle ground for returns that are both convenient for the customer and optimal for a retailer’s bottom line? With the right technology, retailers can institute multi-channel return options and in turn, reduce wasted inventory and maintain a quality customer experience.   

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