Order Management

Williams-Sonoma’s ongoing tech improvements are bolstering the customer experience and growing engagement, which should continue to be a boon for the retailer as its digital transformation plays out.

For the first time in its history the apparel retailer has turned to an outside vendor to power its core IT solutions. See which solution provider The Buckle chose for its new POS and CRM and what the change in strategy means for the brand.

GNC will rapidly advance its omnichannel fulfillment capabilities in early 2020. Find out how.

Retailers today are faced with a plethora of evolving technologies to solve order management and fulfillment challenges, but never fear, RIS uncovers what you need to know now about the latest technologies.

Before shoppers hit the buy button the decision to purchase is impacted by various factors including returns policies, fulfillment options and speed of delivery. Once the order is placed every second counts and those retailers that fail to deliver on fulfillment promises will lose customers.

There has been a lot of discussion about the digital transformation of retail, and yet the concept is so all-encompassing that it can be a challenge to keep track of what it really means, where you are in the journey and how it directly applies to your business. Aperion and E

From the moment a digital purchase is made through delivery to the shopper, everything that happens is orchestrated by the order management system (OMS).

Department stores are racing to master omnichannel in their efforts to win customer loyalty.

Retailers are searching for the keys to the fastest, best fulfillment methods that will set them apart from the competition. Download this Trendagram to learn the four pillars that hold the key to agile operations and satisfied shoppers.   

Lowe’s will spend 60% of its CapEx on improving technology solutions and maintaining and reinvigorating its current asset base. From POS and order management systems, to mobile solutions, see the seven areas the retailer will focus implementing technology solutions on.