Order Management

Outdoor retailer L.L.Bean will deploy new customer engagement solutions and a microservices-based SaaS platform to anticipate and adapt to future retail requirements. Get the details.

As consumers alter how they shop for groceries, many grocers are working to bring their digital offerings up-to-speed. Family-owned grocery chain Northgate Market knows first-hand how to meet these challenges head-on and future-proof operations.

Williams-Sonoma’s ongoing tech improvements are bolstering the customer experience and growing engagement, which should continue to be a boon for the retailer as its digital transformation plays out.

GNC will rapidly advance its omnichannel fulfillment capabilities in early 2020. Find out how.

For the first time in its history the apparel retailer has turned to an outside vendor to power its core IT solutions. See which solution provider The Buckle chose for its new POS and CRM and what the change in strategy means for the brand.

Department stores are racing to master omnichannel in their efforts to win customer loyalty.

Retailers today are faced with a plethora of evolving technologies to solve order management and fulfillment challenges, but never fear, RIS uncovers what you need to know now about the latest technologies.

From the moment a digital purchase is made through delivery to the shopper, everything that happens is orchestrated by the order management system (OMS).

Retailers are searching for the keys to the fastest, best fulfillment methods that will set them apart from the competition. Download this Trendagram to learn the four pillars that hold the key to agile operations and satisfied shoppers.   

Before shoppers hit the buy button the decision to purchase is impacted by various factors including returns policies, fulfillment options and speed of delivery. Once the order is placed every second counts and those retailers that fail to deliver on fulfillment promises will lose customers.