Buy-online-pickup-in-store was already becoming a staple of modern retail. Then the retail world exploded as the health crisis unfolded and curbside service was quickly rolled out. In our second annual look at order pickup, we examine the retailers ruling curbside and BOPIS fulfillment, and setting the industry standard as we forge ahead.
Salesforce has announced the global expansion of Salesforce Order Management,
extending its commerce, service and fulfillment capabilities to countries around the world with newly added support for local currencies, tax calculations and 35 languages.
Months of near-lockdown conditions have kickstarted new retail tech strategies and solutions that grocers are ready to embrace. See which ones have been pushed to the forefront and which are ready to move off the back burner.