Together, Kibo and Monetate will provide retailers with a powerful set of solutions to curate personalized customer experiences across channels. See what the deal means for customers of both solution providers.
Consumer Goods Cloud enables reps to use AI to optimize key tasks, drive higher revenues through better promotion execution and order management and elevate the in-store experience for the end consumer.
Outdoor retailer L.L.Bean will deploy new customer engagement solutions and a microservices-based SaaS platform to anticipate and adapt to future retail requirements. Get the details.
As consumers alter how they shop for groceries, many grocers are working to bring their digital offerings up-to-speed. Family-owned grocery chain Northgate Market knows first-hand how to meet these challenges head-on and future-proof operations.
Retailers are scrambling to adapt to the expectations of today’s customers. Radial partnered with Incisiv for a quantitative survey of executives across the retail supply chain and discovered that less than half of retailers are optimized to deliver on complex orders.
Williams-Sonoma’s ongoing tech improvements are bolstering the customer experience and growing engagement, which should continue to be a boon for the retailer as its digital transformation plays out. From machine learning to 3D planning, here are six ways the Pottery Barn and West Elm parent is utilizing retail tech to improve its experience.
For the first time in its history the apparel retailer has turned to an outside vendor to power its core IT solutions. See which solution provider The Buckle chose for its new POS and CRM and what the change in strategy means for the brand.
From the moment a digital purchase is made through delivery to the shopper, everything that happens is orchestrated by the order management system (OMS).
