Order Management & Flexible Fulfillment: Meeting Customer and Associate Demands
Retailers today are faced with a plethora of evolving technologies to solve order management and fulfillment challenges. However, finding technology to fit within the current needs of an existing retail operation can be tough. New technology can be a major disruptor, rather than a benefit, to the organization if it’s not properly integrated and employees can become frustrated quickly if a new solution isn’t easy to learn. Luckily, there are plenty of solutions to meet customer demand for fast and flexible fulfillment, strategically position inventory throughout the enterprise, and personalize orders in a consistent way. Below, RIS talks with two industry leaders to uncover what retailers need to know now about the latest order management and fulfillment technologies.
Q What does every retailer need to know about the latest technology available to optimize order fulfillment processes?