Pantaloon Retail Implements Retail Execution Management
Pantaloon Retail in India implements Reflexis Task Manager and StoreWalk in 13 weeks. The company is the flagship enterprise of the Future Group, a major business house in India with multiple subsidiaries.
"By implementing Reflexis, we have already seen improvements in customer service and employee productivity through increased visibility into store-level completion and compliance status," said Ushir Bhatt, CEO of Future Knowledge Services Limited, which is a Future Group company and the services arm for all other Future Group companies. "We are pleased with the scalability of the Reflexis solution, and we anticipate we will realize additional benefits by implementing Reflexis KPI Activator to leverage real-time, metrics-based alerts to respond to problems and opportunities using best practices."
"By implementing Reflexis, we have already seen improvements in customer service and employee productivity through increased visibility into store-level completion and compliance status," said Ushir Bhatt, CEO of Future Knowledge Services Limited, which is a Future Group company and the services arm for all other Future Group companies. "We are pleased with the scalability of the Reflexis solution, and we anticipate we will realize additional benefits by implementing Reflexis KPI Activator to leverage real-time, metrics-based alerts to respond to problems and opportunities using best practices."