Point of View - The Changing Role of the Store: Is Your Workforce Ready?

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Changing Role of the Store


Due to rapidly changing role of store on account of advent of disruptive digital technologies, retailers are contemplating or implementing store transformations and finding themselves in a tough spot to balance additional challenges associated with it.

Such challenges get mitigated to a large extent with a dynamic and trained workforce. But, do retailers have a pool of such a workforce?

The report takes an in-depth look at the changing role of stores and workforce and the difference that an empowered workforce can create.

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