Creating a culture around the customer and their needs has become a roadmap to success for retail stores in an age where online shopping provides shoppers an easier alternative to trekking outside. To update and inspire you, RIS takes a vivid look at the most fascinating customer-centric stores of 2019 and the next-gen tech they spotlight. If you want to remain relevant in 2020, don’t miss this.
Retailers are radically rethinking how they use technology, pursuing new business models and creating highly personalized shopping environments that coordinate seamlessly across channels. Read about how you can enhance in-store, online and omnichannel shopping experiences, along with back-of-house operations, in this comprehensive new guide to digital transformation.
Puma’s first-ever North American flagship integrates technology with experiences. Peek inside to see how the store is offering up a futuristic retail experience and learn the interesting new way it makes use of RFID tech.
With a mountain of challenges comes a single simple question: How to get consumers into the store and keep them coming back? Here are some innovative technologies that show promise for even greater disruption in the store.
Innovations in shopper tracking technology provides next-gen insight into how customers, associates and merchandise move inside stores. Savvy retailers are seizing this opportunity to reimagine what the store is and can become.
Every couple of months a new term is introduced that takes the industry by storm only to disappear as quickly as it appeared. See what jargon joined the ranks of omnichannel, unified commerce and digital transformation as retail’s buzziest.
Retailers that want to make their own investments in technology should take notes of the retail as a service (RaaS) capabilities Amazon, Microsoft and Google are developing — and how they can use this technology to bring customers back to actual checkout counters.