Research and Reports

8 Evolving Shopper Trends You Need to Know Now

Efficiency and personalization reign supreme as the digital transformation rolls on. Dive into the eight trends and technologies reshaping shopper habits every day and learn how you can stay ahead of the curve and capture fickle consumers.

The Difference Between Customer Experience and Customer Feedback

Managing the customer experience is vastly different from soliciting customer feedback.

Inventory Precision: Drives Sales

The inventory accuracy of the average retailer is only 65%. That means most retailers are disappointing their shoppers as much as 3 to 4 times out of 10. Can you afford that much dissatisfaction?

Leveraging Geographic Analytics to Gain a Holistic View of Local Demand

The fight for market share continues to wage on. To emerge victorious retailers need a holistic view of their micro and macro markets ― a view that only geographic analytics can provide.

Advanced Personalization: Unlocking the Secret to Shopping Experiences That Create Value

Retailers need to expand beyond conventional data if they are going to deliver a highly relevant, hyper-personalized path to purchase. Learn what you can do to provide experiences that truly matter.

Personalizing the In-Store Retail Experience

Uncover how to power deeper, more relevant engagement between shoppers, employees and the store in our latest e-book.

Increase Consumer Touchpoints Through Wholesale

Where are fashion and apparel retailers maximizing their omnichannel opportunities in 2019? Wholesale channels.

Sharpening Omnichannel Inventory Management to a Razor’s Edge

With so much riding on effective inventory management it is surprising that many retailers struggle to master their supply networks, which are key to achieving financial goals and customer satisfaction.

Inventory Accuracy: Targeting Satisfied Consumers

Inventory errors are the root cause of stock-outs. Download this exclusive infographic to discover how to overcome inventory problems and ensure happy, loyal customers.

Empowering the In-Store Retail Workforce

Accelerating information from the boardroom to frontline associates enables employees to be informed customer advisors. Download this infographic for an illustrative look at why employee engagement and empowerment is important and how retail technology can help.

Research and Reports