Research and Reports

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Research and Reports

A collection of featured retail research and reports, including infographics, RIS Roadmaps, Technology Solutions Guides, Special Reports, Benchmark Research, Targeted Research, whitepapers, and more.

2021 Store Experience Study

Benchmark the current state of store IT and how the industry plans to leverage its technological prowess to not only survive, but thrive in the years to come.

RIS looks back at 2020, what we accomplished amid once-in-a-lifetime kind of year, and the reports and research that most served our readers during unprecedented retail disruption.

RIS' annual look at the industry's best solution providers based on customer satisfaction rankings from hundreds of retailers. Where did your trusted vendors rank?

To stand out in a vast sea of options, retailers are using clienteling technology to connect with consumers and deliver the personalized assistance that converts shoppers into repeat buyers — even if that encounter is now conducted at a distance.

What is the retail future state? And how can retailers best invest to ensure they are among the winners once the health crisis is safely in the rearview?

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