A collection of featured retail research and reports, including infographics, RIS Roadmaps, Technology Solutions Guides, Special Reports, Benchmark Research, Targeted Research, whitepapers, and more.
RIS looks back at 2020, what we accomplished amid once-in-a-lifetime kind of year, and the reports and research that most served our readers during unprecedented retail disruption.
Investments in AI-powered predictive and prescriptive analytics will more than double in the next two years. Find out what’s driving the change, and more importantly, how retailers can take a smart approach to implementation.
Consumers expect superior customer service, personalized assistance, immediate access to purchases, and a hassle-free experience whether shopping in-store or online. These seismic changes have forced retailers to digital transform at a faster pace than ever before.
In this vibrant, interactive guide, you'll discover how to address retail's biggest challenges to enable trusted, personalized shopping experiences that deliver profitability at scale.
Savvy, forward-thinking retailers are equipping their call center staff with powerful clienteling solutions to ensure every customer is provided with tailored, memorable experiences.
RIS' annual look at the industry's best solution providers based on customer satisfaction rankings from hundreds of retailers. Where did your trusted vendors rank?
To stand out in a vast sea of options, retailers are using clienteling technology to connect with consumers and deliver the personalized assistance that converts shoppers into repeat buyers — even if that encounter is now conducted at a distance.
What is the retail future state? And how can retailers best invest to ensure they are among the winners once the health crisis is safely in the rearview?
How will retail stores navigate holiday season demands mid-pandemic? UKG surveyed 300 U.S. retailers to find out what’s in store for the 2020 holiday season. The 2020 Retail Holiday Trends Report examines how retailers are bracing their in-person store operations for the upcoming holiday season amid concerns around COVID-19
Consumer shopping trends are pressing convenience stores to pivot, but many operators have experienced roadblocks in adding modern services. Uncover how tech solutions can provide the flexibility needed to overcome legacy store IT infrastructure without ripping out current systems.
The 5th Annual Grocery Tech Trends Study explores the changing market and benchmarks 68 individual technologies for industry maturity and investment plans.
Building a loyal customer base by delivering product in a safe way has never been more important. Learn why relaying real-time information to consumers at the store level is imperative to running today’s retail shop and where that information is most valuable.
The worldwide pandemic has accelerated retailers’ supply chain investment plans as they shift to meet consumers’ changing needs. Learn which technologies can help you keep pace.
