Research and Reports

Pivoting Requires Flexibility: How to Get There Without Replacing All of Your IT

Consumer shopping trends are pressing convenience stores to pivot, but many operators have experienced roadblocks in adding modern services. Uncover how tech solutions can provide the flexibility needed to overcome legacy store IT infrastructure without ripping out current systems.

Grocery Tech Trends Study 2020

The 5th Annual Grocery Tech Trends Study explores the changing market and benchmarks 68 individual technologies for industry maturity and investment plans.

Building Trust and Loyalty at the Store

Building a loyal customer base by delivering product in a safe way has never been more important. Learn why relaying real-time information to consumers at the store level is imperative to running today’s retail shop and where that information is most valuable.

Equipping the Supply Chain of the Future

The worldwide pandemic has accelerated retailers’ supply chain investment plans as they shift to meet consumers’ changing needs. Learn which technologies can help you keep pace.

A New Frontier for Frontline Retail Workers

More than ever before, retailers must understand their customer-facing employees’ role and undertake initiatives to ensure that frontline employees remain safe, empowered, and satisfied on the job. Developing and acting upon this understanding is critical if retailers are to succeed in the wake of COVID-19 and beyond.

Critical Considerations for Frontline Workers in Retail

COVID-19 has accelerated the need for retailers to significantly alter and enhance their operating models, incorporating best practices and technologies that empower employees to function as high-value, knowledgeable, customer-oriented members of the team.

Prepared to Pivot: Establishing Infrastructure for Retail’s Ever-Changing Future

A fast-evolving market is forcing retailers to accelerate their transition to fully digitized stores. But smart tech innovations put a lot of demands on the network. Find out which elements of a strong digital infrastructure are especially important to ensure these technologies deliver a great customer experience. Agile, digitally enabled retailers rely on key store technologies to quickly adapt to change. Here are the must-have capabilities to ensure your digital infrastructure is up to the task.

Harnessing Analytics to Maximize Profits

In today’s retail environment, everyday analytics can provide retailers the winning edge needed to grow sales and scale the retail enterprise.

Challenges of the Convenience Store

The U.S. convenience store industry brought in more than $648 billion in sales last year.

Fireside Chat: Making the Most of Customer Data

Retailers must have their finger on the pulse of the end-user and leverage big-data insights throughout the organization if they are going to compete with the industry’s leaders.

Supply Chain Technology Study 2020: Balancing Supply Chain Resilience and Efficiency

In our first annual Supply Chain Technology Study, RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends ways retailers can improve their ability to recover quickly from disruption. Benchmark your supply chain tech against the industry's best!

Mastering Digital Grocery Demand With Algorithms

Digital grocery demand is surging and grocery retailers must tackle this monumental shift in consumer behavior now to keep up with peaks and improve margins. Learn how artificial intelligence and machine learning can make all the difference and help grocers master their e-commerce grocery strategy.

Virtual Fireside Chat: Retail's Grand Re-Opening

To uncover how retailers can successfully reopen stores while continuing to make safety the number one priority, RIS hosted a virtual fireside chat with a leading authority on the in-store experience.

Your Chance to Get the Inside Scoop on the 2021 RIS Software LeaderBoard!

Inside look into the study methodology, timeline, vendor forms, retailer evaluations, breakout lists, mailing protocols, deadlines and how to optimize your LeaderBoard score.

Research and Reports