A collection of featured retail research and reports, including infographics, RIS Roadmaps, Technology Solutions Guides, Special Reports, Benchmark Research, Targeted Research, whitepapers, and more.
Benchmark the current state of store IT and how the industry plans to leverage its technological prowess to not only survive, but thrive in the years to come.
Explore why retailers are adding buy-now-pay-later (BNPL) solutions to their POS toolbox, including:
growth in the BNPL segment; reasons shoppers are turning to BNPL; how retailers are using BNPL to improve the customer experience; and the benefits to retailers.
In this vibrant, interactive guide, you'll discover how to address retail's biggest challenges to enable trusted, personalized shopping experiences that deliver profitability at scale.
As retailers expand omnichannel options to meet shopper demand for anywhere, anyhow fulfillment, new challenges are popping up. So how can retailers avoid too many inventory transfers, out of stock notifications, and a lack of real-time visibility?
Consumers expect superior customer service, personalized assistance, immediate access to purchases, and a hassle-free experience whether shopping in-store or online. These seismic changes have forced retailers to digitally transform at a faster pace than ever before.
Investments in AI-powered predictive and prescriptive analytics will more than double in the next two years. Find out what’s driving the change, and more importantly, how retailers can take a smart approach to implementation.
Savvy, forward-thinking retailers are equipping their call center staff with powerful clienteling solutions to ensure every customer is provided with tailored, memorable experiences.
RIS looks back at 2020, what we accomplished amid once-in-a-lifetime kind of year, and the reports and research that most served our readers during unprecedented retail disruption.
RIS' annual look at the industry's best solution providers based on customer satisfaction rankings from hundreds of retailers. Where did your trusted vendors rank?
To stand out in a vast sea of options, retailers are using clienteling technology to connect with consumers and deliver the personalized assistance that converts shoppers into repeat buyers — even if that encounter is now conducted at a distance.
What is the retail future state? And how can retailers best invest to ensure they are among the winners once the health crisis is safely in the rearview?
How will retail stores navigate holiday season demands mid-pandemic? UKG surveyed 300 U.S. retailers to find out what’s in store for the 2020 holiday season. The 2020 Retail Holiday Trends Report examines how retailers are bracing their in-person store operations for the upcoming holiday season amid concerns around COVID-19
