Research and Reports

Solving the Personalization Quandary with the Right Clienteling Solution

Download this Roadmap report presented by Cegid and learn how leading retailers are solving the personalization dilemma with the use of innovative clienteling software that helps tailor the path to purchase for shoppers.

Making the Store of the Future a Reality

How IT leaders can prepare for and support the store of the future

Why Retailers Need to Prepare for an AI-First World, Today – and How They Can Do It

While artificial intelligence is a hot topic, and all industries will face the AI-first revolution, urgency is particularly high for retailers.

Retail and Consumer Goods Analytics Study 2017: Building an Insight-Driven Organization

Download RIS/CGT's latest analytics research report and benchmark your organization's analytics maturity against the industry leaders.

Working Smarter for Increased Efficiency

As retailers look for ways to gain operational efficiencies and improve cash flow, many are reviewing their cash processes to discover labor savings and efficiencies while accelerating cash flow.

Point of View - The Changing Role of the Store: Is Your Workforce Ready?

A comprehensive analysis of the findings which shows that changing role of stores along with its process of digitization will essentially require a digital workplace with empowered workforce.

2017 RIS/Gartner Retail Technology Study: Reconnecting with the Consumer

Find out in the 27th Annual RIS/Gartner Retail Technology Study how retailers are responding to fast-moving changes in the marketplace by investing in game-changing technology.

Vendor Management for SMB Retailers

Learn 4 ways in which retailers can sell more products with less effort by more effectively leveraging their vendors.

Lamps Plus: A Case Study-Led Approach to PLM Success

This reports highlights snippets of conversation between EKN’s principal analyst & CFO of a leading lighting retailer operating in US.

Next-Gen Store Ops: Equipping Associates With the Tools for Success

Download this special report to discover the three key technological advancements that are helping innovative retailers stay ahead of the curve in the store: POS, Inventory, and Employee Engagement.

Loyalty & CRM: Captivating the Consumer

Download this Technology Solutions Guide to learn about the features you need when updating your customer relationship management (CRM) and loyalty solutions, and how mobile loyalty and CRM systems level the playing field for retailers.

Fashion and Apparel - Achieving a Frictionless Shopper Experience and Streamlined Operations

This ebook provides insights about the various changes and consumer demands that have affected the fashion and retail industry along with trends that are shaping and modifying it.

7 Ways to Transform Your Retail Organization with Mobile

Mobile technology is the link that delivers real-time, user-friendly and unified information across every retail organization. With the right mobile solutions in place, retailers can provide the personalized experience today's shoppers desire while improving organizational efficiencies.

The Merchant’s Challenge: Fighting Fraud in the Digital Age

Organizations need to re-evaluate their fraud and payment strategies in the new digital landscape to protect their operational budgets from cyber security- and fraud-related losses.

Research and Reports