Research and Reports

Solve Labor Shortages and Enrich the Customer Experience With Self-Checkout
The tight labor market is a major obstacle for grocers. Learn how to keep shoppers happy, and overcome hurdles to attracting and retaining frontline talent, by building the workforce and store experience of the future.
Maximizing LTE and 5G Inside and Beyond Retail Stores
The ways and places retailers serve customers and improve operational efficiency have changed a great deal recently. Whether it’s a long-term location, a seasonal pop-up shop, or a self-serve kiosk, dependable connectivity is a necessity.
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2022 Retail and Consumer Goods Analytics Study: A Future Redefined
RIS and CGT’s annual "Retail and Consumer Goods Analytics Study" benchmarks the retail and consumer goods industries’ analytic maturity and identifies key investment trends. Learn where your company ranks among today’s leaders.
Workforce Management that Works for You
Learn how retailers are tapping next-gen workforce management tools to overcome challenges, while giving associates the data they need to provide a top-notch customer experience.
The Evolving State of Workforce Management
Uncover how your retail peers are leveraging modern workforce solutions to lessen the impact of rising wages and the ongoing labor shortage. See where they are investing today to ensure happy employees tomorrow.
Grocery Tech Trends 2022: Enabling Sticky Shopper Habits
Uncover the top grocery retailer technology trends for 2022 and beyond, and learn how key retail leaders are empowering sticky shopper habits and improving the grocery shopping experience.
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SAP Retail Survey Results 2022
Exclusive survey results: see how leading retailers are navigating post-pandemic customer engagement.
Unveiling the Transformative Potential of AI and Automation Across the Supply Chain
Reinventing the supply chain is underway — RIS explores how artificial intelligence, machine learning, and automation are sculpting new supply chain models in this interactive report.
RIS’ 32nd Annual Retail Technology Study
Benchmark your organization’s tech maturity against more than 80 distinct retail solutions. Discover where your peers are making significant tech investments and what you need to do to keep pace.
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Is your loyalty program working against you?
A poor loyalty initiative can actually work against your brand, creating a transactional mindset among customers. Here are some ways to avoid this trap, and drive loyalty as an outcome.
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Salesforce Loyalty Unlimited
Discover how to drive customer engagement and loyalty at every touchpoint.
2022 Store Experience Study
Benchmark your store technology stack against your peers and discover the industry’s tech investment plans for today and into the future.
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Customer Experience in Retail: Data Drives Everything
How will customer experience reshape the future of Retail?
Building Customer Lifetime Value
With competition for the hearts, minds, and wallets of today’s fickle shoppers at an all-time high, retailers must make the most of their current customers, while continuing to attract new shoppers to the brand. Find out how your peers are doing just that.

A collection of featured retail research and reports, including infographics, RIS Roadmaps, Technology Solutions Guides, Special Reports, Benchmark Research, Targeted Research, whitepapers, and more.