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Research and Reports

A collection of featured retail research and reports, including infographics, RIS Roadmaps, Technology Solutions Guides, Special Reports, Benchmark Research, Targeted Research, whitepapers, and more.

30th Annual Retail Technology Study

30th Annual Retail Technology Study: Investing In the Data-Fueled Future

For 30 years RIS has been benchmarking retail’s tech maturity with its annual Retail Technology Study. For the 30th anniversary we carry on the tradition and dive deep into the modern retail tech stack, exploring more than 80 different technologies.

The supply chain is still dramatically changing and tight labor markets and increasing fulfillment speed requirements are pushing warehouse operators to explore new automation technologies. However, retailers can’t just handpick automation solutions and drop them into the distribution center. Learn how to implement automation technologies that are redefining the warehouse and helping retailers overcome labor challenges.

Top Grocery Trends in 2020

Uncover the top grocery technology trends for 2020 and beyond in this interactive report and learn how key group of segment leaders are scoring big wins in the battle for customer loyalty.

For grocers, the problem of operational shrink is cutting into profits and contributing to food waste, while consumers are growing concerned about sustainability. To get to the bottom of this complex issue, RIS interviewed Heidi Dethloff to discuss how fresh foods impact grocery shrink and what grocers can do.

While AI and machine learning (ML) offer retailers great leaps toward offering exceptional customer experiences, customer data lies at the heart of these operations, and protecting that data will be key as retailers implement automation and personalization strategies.

As the name implies, the NRF Big Show is mammoth. Three short days is never enough to see everything--but never fear. RIS’ annual look at the key sessions, events and trends from this year’s show will catch you up on what you might have missed.

2020 Store Experience Study

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

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