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Research and Reports

A collection of featured retail research and reports, including infographics, RIS Roadmaps, Technology Solutions Guides, Special Reports, Benchmark Research, Targeted Research, whitepapers, and more.

Supply Chain Technology Study 2020: Balancing Supply Chain Resilience and Efficiency

Gaping holes emerged in the retail supply chain during the early days of the COVID-19 pandemic. In the 2020 Supply Chain Technology Study, RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends ways retailers can improve their ability to recover quickly from future disruptions.

Digital grocery demand is surging and grocery retailers must tackle this monumental shift in consumer behavior now to keep up with peaks and improve margins. Learn how artificial intelligence and machine learning can make all the difference and help grocers master their e-commerce grocery strategy.

To uncover how retailers can successfully reopen stores while continuing to make safety the number one priority, RIS hosted a virtual fireside chat with a leading authority on the in-store experience.

Inside look into the study methodology, timeline, vendor forms, retailer evaluations, breakout lists, mailing protocols, deadlines and how to optimize your LeaderBoard score.

Changing Shopper Habits and the New Customer Experience

Uncover the top shopper trends for 2020 and beyond in this interactive report and learn how a key group of retail leaders are scoring big wins and leading the evolution of the customer experience.

Retail and Consumer Good Analytics Study 2020

RIS and CGT uncover the analytic shifts happening in retail and consumer goods today and benchmark the industry’s analytic maturity in this interactive and exclusive report.

RIS examines the technologies and strategies needed to take your pricing capabilities to the next level as retail powers full steam into pandemic recovery.

The phenomenal spike in e-commerce during the COVID-19 pandemic brought on unplanned peaks and a rush to automation. Learn how to peak-proof the supply chain and be ready for anything.

Grocers have found innovative ways to continue to serve customers while complying with federal and state safety mandates, but on-the-fly efforts can only get grocers so far. Hear from a panel of experts as they discuss the critical technology grocers should invest in to thrive in this challenging and evolving environment.

Shopper habits were already rapidly evolving with the developments of e-commerce, frictionless commerce, and sustainability concerns. Then, in the face of COVID-19 pandemic, the speed of change has been unlike anything seen before.

30th Annual Retail Technology Study

For 30 years RIS has been benchmarking retail’s tech maturity with its annual Retail Technology Study. For the 30th anniversary we carry on the tradition and dive deep into the modern retail tech stack, exploring more than 80 different technologies.

The supply chain is still dramatically changing and tight labor markets and increasing fulfillment speed requirements are pushing warehouse operators to explore new automation technologies. However, retailers can’t just handpick automation solutions and drop them into the distribution center. Learn how to implement automation technologies that are redefining the warehouse and helping retailers overcome labor challenges.

For grocers, the problem of operational shrink is cutting into profits and contributing to food waste, while consumers are growing concerned about sustainability. To get to the bottom of this complex issue, RIS interviewed Heidi Dethloff to discuss how fresh foods impact grocery shrink and what grocers can do.

Top Grocery Trends in 2020

Uncover the top grocery technology trends for 2020 and beyond in this interactive report and learn how key group of segment leaders are scoring big wins in the battle for customer loyalty.

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