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Research and Reports

A collection of featured retail research and reports, including infographics, RIS Roadmaps, Technology Solutions Guides, Special Reports, Benchmark Research, Targeted Research, whitepapers, and more.

2021 Store Experience Study

Benchmark the current state of store IT and how the industry plans to leverage its technological prowess to not only survive, but thrive in the years to come.

RIS looks back at 2020, what we accomplished amid once-in-a-lifetime kind of year, and the reports and research that most served our readers during unprecedented retail disruption.

RIS' annual look at the industry's best solution providers based on customer satisfaction rankings from hundreds of retailers. Where did your trusted vendors rank?

To stand out in a vast sea of options, retailers are using clienteling technology to connect with consumers and deliver the personalized assistance that converts shoppers into repeat buyers — even if that encounter is now conducted at a distance.

What is the retail future state? And how can retailers best invest to ensure they are among the winners once the health crisis is safely in the rearview?

Consumer shopping trends are pressing convenience stores to pivot, but many operators have experienced roadblocks in adding modern services. Uncover how tech solutions can provide the flexibility needed to overcome legacy store IT infrastructure without ripping out current systems.

The 5th Annual Grocery Tech Trends Study explores the changing market and benchmarks 68 individual technologies for industry maturity and investment plans.

Building a loyal customer base by delivering product in a safe way has never been more important. Learn why relaying real-time information to consumers at the store level is imperative to running today’s retail shop and where that information is most valuable.

In today’s retail environment, everyday analytics can provide retailers the winning edge needed to grow sales and scale the retail enterprise.

The U.S. convenience store industry brought in more than $648 billion in sales last year.

Retailers must have their finger on the pulse of the end-user and leverage big-data insights throughout the organization if they are going to compete with the industry’s leaders.

In our first annual Supply Chain Technology Study, RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends ways retailers can improve their ability to recover quickly from disruption. Benchmark your supply chain tech against the industry's best!

Digital grocery demand is surging and grocery retailers must tackle this monumental shift in consumer behavior now to keep up with peaks and improve margins. Learn how artificial intelligence and machine learning can make all the difference and help grocers master their e-commerce grocery strategy.

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