The 2019 Aptos Engage conference hit many powerful notes currently resonating in retail, including AI, microservices architecture, personalization, digital transformation and more. But the most important may have been the embrace of an agile mindset.
Retail plays a decisive role in the economy in terms of revenue, labor and influence, which makes it important to give recognition to retailers that have weathered storms of change and disruption for more than 100 years.
Target is surging right now and CEO Brian Cornell feels the need to explain why. At the recent NRF Big Show, Cornell said 2018 was the best year Target had in a decade and the reason was investment, reinvestment and disruption.
Robots are no longer science-fiction fantasies. On the contrary, they have already transformed supply chain operations and entering the store is the next logical step. For some retailers it is happening today.
The most successful retailers today – the ones enjoying the largest revenue gains – began making substantial investments in digital transformation several years ago and are now reaping the rewards. Find out where they invested and why.