Emotional connections are the secret to success for retailers who have strategically built deep relationships with their customers. Find out which retailers, strategies and technologies are the keys to making emotional connections.
The mad rush to capitalize on the Amazon Prime Day juggernaut is the latest proof that retail is a copycat industry. But can copycats beat the leader? Here's how retailers can steal Amazon Prime Day's thunder.
After cutting through hype about the role of artificial intelligence in retailing one thing is certain – it will drive a stake through the heart of linear merchandising processes and managing by averages.
Fear of falling behind omnichannel shoppers is driving grocers to deploy new technology at a furious pace. This tipping point is analyzed in depth in the recently released "2019 Grocery Tech Trends Study."
The 2019 Aptos Engage conference hit many powerful notes currently resonating in retail, including AI, microservices architecture, personalization, digital transformation and more. But the most important may have been the embrace of an agile mindset.
Retail plays a decisive role in the economy in terms of revenue, labor and influence, which makes it important to give recognition to retailers that have weathered storms of change and disruption for more than 100 years.
Target is surging right now and CEO Brian Cornell feels the need to explain why. At the recent NRF Big Show, Cornell said 2018 was the best year Target had in a decade and the reason was investment, reinvestment and disruption.
Robots are no longer science-fiction fantasies. On the contrary, they have already transformed supply chain operations and entering the store is the next logical step. For some retailers it is happening today.
The most successful retailers today – the ones enjoying the largest revenue gains – began making substantial investments in digital transformation several years ago and are now reaping the rewards. Find out where they invested and why.