After cutting through hype about the role of artificial intelligence in retailing one thing is certain – it will drive a stake through the heart of linear merchandising processes and managing by averages.
Fear of falling behind omnichannel shoppers is driving grocers to deploy new technology at a furious pace. This tipping point is analyzed in depth in the recently released "2019 Grocery Tech Trends Study."
The 2019 Aptos Engage conference hit many powerful notes currently resonating in retail, including AI, microservices architecture, personalization, digital transformation and more. But the most important may have been the embrace of an agile mindset.