July 2020
July
27
Some of retail’s smartest brains believe profitable home delivery, especially in grocery, can’t be done. Kroger proves them wrong.
July
13
The pandemic has had a profound impact on shopper behavior and retail success, but will it last? One thing will. “Essential” retailing. Find out why.
June 2020
June
29
The big lesson learned from Kroger’s recent quarterly report is that its massive investment in technology, which Wall Street considered risky, is delivering huge returns.
June
10
Many shoppers experienced break downs in the retail supply chain during the crisis. This exposed a decades-old, slow-to-change system that needs kicking into high gear.
May 2020
May
27
Retailers have a unique opportunity to shoot for the moon and re-engineer their businesses after coronavirus.
May
06
Store associates have become heroes by supplying essential items during the pandemic. Now, as stores reopen, retailers need to live up to the high bar set by their frontline workers.
Retail matters today like never before.
April 2020
Apr
22
Will stores be able to sell spring inventory when they fully open? Unfortunately, no, and, moreover, surplus inventory will have long-lasting effects.
Apr
08
The urgent question among retailers today is, who’s doing it right? Fortunately, best practices for responding to the pandemic are emerging. Here’s a smart, targeted list.
March 2020
Mar
25
There are two big questions in retail today: What can we do now and how can we plan for the future? Here are answers provided by experts in a follow up blog that incorporates insider feedback.
Mar
16
An altered landscape will emerge for both consumers and retailers after Covid-19 passes. Here’s a look at some long-lasting effects to plan for.
February 2020
Feb
26
Despite store closings and ghosted malls, one strategy in retail is experiencing a period of high times.
Feb
05
Three regional grocers declared bankruptcy in a week – Earth Fare, Lucky’s Market and Fairway. Here’s why this turmoil will likely spread to the big national chains.
January 2020
Jan
29
Say “goodbye” to the 2010s with its brick-and-mortar turmoil and “hello” to the 2020s when the essential beauty and strength of stores converge with the intelligence and efficiency of digital technology.
Jan
27
Change agents Sharon Leite, CEO, and Andy Laudato, COO, of the Vitamin Shoppe offer an inside look at how the 750-store retailer transformed its business model and reinvented its stores.
Jan
15
The NRF Big Show is the world’s greatest showcase for technology designed to create exceptional shopping experiences. Retailers go to the show to listen and learn.
December 2019
Dec
15
Say adios to a record number of stores that failed in 2019. They will not be missed except as an example of what not to do. Find out specific steps to take to avoid making 2020 another record year.
Dec
09
Customer feedback is critical to every retailer and essential to the "2020 RIS Software LeaderBoard." Based on retailer feedback, here are the top-10 software vendors of the year.
November 2019
Nov
20
Digital transformation and the store of the future are impossible without advanced data networks. Fortunately, the rollout of 5G will be a gamechanger that supports the next generation of retail services and in-store innovations.
October 2019
Oct
28
By taking a stand on social issues retailers risk alienating 30%-40% of their customers, so why do it? Because taking a stand adds a layer of meaning to a retailer’s brand image and deepens engagement with shoppers.
Oct
02
Whenever Iron Man gets into trouble he requests data-backed options from Jarvis. Jarvis is not a superhero. He is an advanced analytics engine, a futuristic example of real-world technology retailers can use to win their battles in the marketplace.
